Kayla Bodden
Atlanta,GA
Summary
Outgoing and hardworking business professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing six years of related experience combined with results-focused and quality-driven approach.
Overview
7
7
years of professional experience
Work History
Property Manager
The Dolben Company
Owings Mills , MD
01.2018 - 12.2023
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Processed evictions when necessary in accordance with state laws and procedures.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Completed lease applications and verifications, notifying prospects of results.
Assistant Property Manager
Maryland Management
Owings Mills , MD
12.2016 - 01.2018
- Assisted property manager in leasing and marketing activities.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Developed new policies for tenant leases as well as procedures for handling rent payments and security deposits.
- Researched city ordinances related to zoning regulations, occupancy limits, and other relevant topics.
- Ensured compliance with all applicable laws related to fair housing practices.
Education
Associate of Arts - Marketing
Towson University
Towson, MD05-2009
Skills
- Maintenance Scheduling
- Loan Processing
- Tenant Relations
- Grounds Maintenance
- Property Management
- Staff Management
- Rent Collection
- Fair Housing Mandates
- Knowledge of Leasing and Market Conditions
References
References available upon request.
Timeline
Property Manager
The Dolben Company
01.2018 - 12.2023
Assistant Property Manager
Maryland Management
12.2016 - 01.2018
Associate of Arts - Marketing
Towson University
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