Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Boehm

Winchester,CA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager, Barista

Rise To Grind
05.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.

Shift Supervisor, Server, Line Cook

Silverlake Ramen
05.2021 - 07.2022
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

High School Diploma -

Brea-Olinda High School
Brea, CA

Skills

  • Production Preparation
  • Optimal Inventory Levels
  • Credit Card Transaction Processing
  • Supplier Management
  • Employee Scheduling
  • Hiring Procedures
  • Inventory Control
  • Cash Handling
  • Food Sales and Promotion

Certification

Food Handler's Card

Currently taking courses for Management Food Handler's

Timeline

Manager, Barista

Rise To Grind
05.2023 - Current

Shift Supervisor, Server, Line Cook

Silverlake Ramen
05.2021 - 07.2022

High School Diploma -

Brea-Olinda High School

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Kayla Boehm