Kayla Bolden
Tylertown,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Looking to secure a job where I can utilize my skills with a growing company where I can move up.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
The Blood Center Of Central Texas
New Orleans, LA
04.2024 - Current
- Verified patient information prior to specimen collection.
- Maintained a clean, safe, and organized work environment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Followed all safety protocols when handling hazardous materials.
- Maintained accurate records of collected specimens and test results.
- Documented patient information into electronic medical records system.
- Provided excellent customer service while interacting with patients.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
Lead Sales Associate
Dollar General Store
Jayess, MS
01.2023 - 04.2024
- Identified opportunities for process improvements within the sales department.
- Provided customer service to ensure satisfaction.
- Maintained neatness and cleanliness throughout the store environment.
- Provided excellent customer service by addressing customer inquiries in a timely manner.
- Managed inventory levels by placing orders as needed.
- Assisted with the training of new sales associates.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
Private Care
Ms. Irene Magee
Jayess, MS
02.2019 - 06.2021
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Administered medications as instructed by physician or nurse practitioner.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
Education
Certificate - Phlebotomy Tech
Our Time Is Now Career College
McComb, MS01-2024
High School Diploma -
Ashworth High School
Norcross, GA03-2008
Skills
- Venipuncture
- Specimen Preparation
- Infection Control
- Donor screening
- Sanitation and sterilization
- Blood collection
- Paperwork Processing
- Patient Care
- Communication abilities
- Quality Control
- Specimen handling
- Patient support
- Butterfly needle technique
- Syringe method
- Pediatric phlebotomy
- Customer Service
Certification
- Phlebotomy Tech
References
References available upon request.
Timeline
Phlebotomist
The Blood Center Of Central Texas
04.2024 - Current
Lead Sales Associate
Dollar General Store
01.2023 - 04.2024
Private Care
Ms. Irene Magee
02.2019 - 06.2021
Certificate - Phlebotomy Tech
Our Time Is Now Career College
High School Diploma -
Ashworth High School
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