Dedicated professional with extensive industry experience. Demonstrates a strong commitment to quality and consistently completes tasks with precision. Skilled team player with excellent communication and organization skills.
Overview
1
1
year of professional experience
Work History
Office Professional
Thrivent Financial
Glenwood City, WI
09.2023 - 05.2024
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Processed incoming and outgoing mail and packages according to established procedures.
Organized events and meetings to maximize capacity and kept the advisors' schedules full.
Paid work bills, and personal bills.
Used Salesforce as main platform
Reviewed files, records, and other documents to obtain information to respond to requests.
Completed clerical tasks such as filing, copying, and distributing mail.
Input data into spreadsheets and databases.
Purchased and maintained office supplies.
Front Desk Receptionist
Christenson Vision Care
Hudson, WI
03.2023 - 09.2023
Greeted customers warmly and made them feel welcome.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Assisted with scheduling appointments for clients and visitors.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Performed data entry into computer systems to maintain accurate records of customer information.
Provided administrative support such as filing documents, photocopying and scanning materials.
Handled cash transactions accurately, balancing the register at the end of each shift.
Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.