Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Borri

Lawrenceville,GA

Summary

Accomplished Server Trainer/Bartender with a proven track record at Saltwater Fishery, adept in effective time management and upselling strategies. Excelled in mentoring new hires to enhance team productivity and customer satisfaction, demonstrating exceptional menu memorization and POS system proficiency. Achieved significant improvements in order accuracy and dining experience. Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success. Competent Server Trainer offering 17 years of food service experience in high volume restaurants. Quick learner with good multitasking skills and exceptional work ethic. Delivers training on discussing menu items in detail, providing targeted suggestions, and finishing dishes for new employee development.

Overview

5
5
years of professional experience

Work History

Server Trainer/Bartender

Saltwater Fishery
01.2020 - 09.2023
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Server Trainer

Pickle Barrel Cafe & Sports Pub
07.2018 - 09.2022
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Education

No Degree - Nursing

Valencia College
Orlando, FL
05.2013

High School Diploma -

Cypress Creek High School
Orlando, FL
05.2008

Skills

  • Effective Time Management
  • Menu Memorization
  • Safe Food Handling
  • Order Accuracy
  • Upselling strategies
  • High-volume dining
  • Team Member Training
  • POS System proficiency
  • Safe handling procedures

Timeline

Server Trainer/Bartender

Saltwater Fishery
01.2020 - 09.2023

Server Trainer

Pickle Barrel Cafe & Sports Pub
07.2018 - 09.2022

No Degree - Nursing

Valencia College

High School Diploma -

Cypress Creek High School
Kayla Borri