Kayla Borri
Lawrenceville,GA
Summary
Accomplished Server Trainer/Bartender with a proven track record at Saltwater Fishery, adept in effective time management and upselling strategies. Excelled in mentoring new hires to enhance team productivity and customer satisfaction, demonstrating exceptional menu memorization and POS system proficiency. Achieved significant improvements in order accuracy and dining experience. Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success. Competent Server Trainer offering 17 years of food service experience in high volume restaurants. Quick learner with good multitasking skills and exceptional work ethic. Delivers training on discussing menu items in detail, providing targeted suggestions, and finishing dishes for new employee development.
Overview
5
5
years of professional experience
Work History
Server Trainer/Bartender
Saltwater Fishery
2020.01 - 2023.09
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Server Trainer
Pickle Barrel Cafe & Sports Pub
2018.07 - 2022.09
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Education
No Degree - Nursing
Valencia College
Orlando, FL05.2013
High School Diploma -
Cypress Creek High School
Orlando, FL05.2008
Skills
- Effective Time Management
- Menu Memorization
- Safe Food Handling
- Order Accuracy
- Upselling strategies
- High-volume dining
- Team Member Training
- POS System proficiency
- Safe handling procedures
Timeline
Server Trainer/Bartender
Saltwater Fishery
2020.01 - 2023.09
Server Trainer
Pickle Barrel Cafe & Sports Pub
2018.07 - 2022.09
No Degree - Nursing
Valencia College
High School Diploma -
Cypress Creek High School
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