Kayla Bowen
Roy,UT
Summary
Organized Appointment Scheduler with a knack for managing and prioritizing tasks efficiently. Known for exceptional productivity and ability to complete scheduling duties swiftly, ensuring smooth operations. Specialize in customer service, calendar management, and conflict resolution. Excel at communication, problem-solving, and adaptability, seamlessly integrating these soft skills to enhance service delivery and client satisfaction.
I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Appointment Scheduler
Ogden Clinic
Ogden, UT
11.2005 - 03.2011
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Maintained accurate records of patient appointments in computer system.
- Provided clear instructions to patients regarding their upcoming visits.
- Performed follow up calls to confirm scheduled appointments.
- Adhered to organizational policies and procedures related to appointment scheduling.
- Utilized various software programs such as Microsoft Office Suite for reporting purposes.
Dental Hygiene Assistant
Christensen Dental
Layton, UT
06.2005 - 11.2005
- Assisted dentists in providing dental treatments to patients, including taking patient medical histories.
- Maintained inventory of supplies and ordered new items when necessary.
- Educated patients on proper oral hygiene techniques, preventative care measures and post-treatment instructions.
- Cleaned and disinfected surfaces in operatories between patients.
- Prepared treatment rooms for patient examinations, sterilized instruments and equipment.
- Performed basic laboratory duties such as mixing cements, pouring alginate impressions.
- Greeted patients warmly upon arrival at office and provided them with relevant paperwork to fill out prior to examination or treatment.
- Answered phones professionally while scheduling appointments or responding to inquiries from patients.
- Performed and processed x-rays, fabricated crowns, poured impressions.
- Recorded information regarding treatments rendered in patient charts accurately and completely.
Education
High School Diploma -
Roy High
Roy, UT05-2005
Skills
- Email management
- Appointment confirmation
- Meeting deadlines
- Data entry proficiency
- Confidentiality
- History documentation
- Scheduling expertise
Affiliations
I enjoy volunteering my Baking services for employees at Kimberly Clark I also carter for events and birthdays.
I enjoy being apart of a women's sewing guild where we pay dues to put on events for crafting sewing, crocheting and donating to various charities.
Peace by Piece - women's humanitarian guild
* donating at least 20 quilts a year for humanitarian needs.
* In 2022 we donated over 200 handmade quilts to the country of Ukraine.
References
References available upon request.
Timeline
Appointment Scheduler
Ogden Clinic
11.2005 - 03.2011
Dental Hygiene Assistant
Christensen Dental
06.2005 - 11.2005
High School Diploma -
Roy High
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