Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kayla Bowen

Kayla Bowen

Birmingham,AL

Summary

Motivated healthcare professional with hands on patient care experience and strong administrative skills, including scheduling, record management, and front office support. Proven leadership ability through prior supervisory and team oriented roles, with a track record of fostering collaboration and efficiency in fast paced environments. Currently pursuing a Master’s in Healthcare Administration, combining practical clinical knowledge with advanced administrative training to drive organizational excellence and patient centered outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Care Technician & Unit Secretary

UAB Medicine
02.2025 - Current
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Learned and adapted quickly to new technology and software applications.

Lead Brand Manager

NSB
06.2024 - 02.2025
  • Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Planned, implemented, and tracked sales and marketing strategies to promote brand products.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Assisted in planning and logistics of special projects assigned by CEO involving events, marketing and community events.

Leasing Agent

Vista Apartments
01.2022 - 08.2022
  • Invited prospects to fill out application upon completion of property tour.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Distributed and followed up on tenant renewal notices.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.

Administrative Manager

Bowen Building Systems
07.2019 - 07.2022
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Updated reports, managed accounts, and generated reports for company database.

Education

Bachelor of Science -

Mississippi State University
Starkville, MS

Associate of Science - Marketing

Mississippi State University
Starkville, MS

Master of Healthcare Administration -

Louisiana State University
Shreveport, LA
07-2026

Skills

  • Patient database updates
  • Patient chart maintenance
  • Patient database management
  • CPR certification
  • Patient assistance
  • Filing system organization
  • Calendar management
  • Information management
  • Data confidentiality

Certification

BLS Certified

Phlebotomist

Timeline

Patient Care Technician & Unit Secretary

UAB Medicine
02.2025 - Current

Lead Brand Manager

NSB
06.2024 - 02.2025

Leasing Agent

Vista Apartments
01.2022 - 08.2022

Administrative Manager

Bowen Building Systems
07.2019 - 07.2022

Bachelor of Science -

Mississippi State University

Associate of Science - Marketing

Mississippi State University

Master of Healthcare Administration -

Louisiana State University

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