Kayla Bowser

Work History

Activities Assistant

The Inn at Christine Valley

Youngstown, Ohio

11.2019 - 10.2022

Assisted in the development of activity plans for residents on a weekly basis.
Organized and implemented activities to meet the individual needs of each resident.
Facilitated group activities such as bingo, arts and crafts, cooking classes.
Provided one-on-one assistance with activities for those who needed it.
Maintained records of all activity participation.
Monitored safety and cleanliness during activities.
Ensured that all participants were aware of potential risks associated with certain activities.
Developed relationships with families and other members of the community to further enhance recreational opportunities for residents.
Participated in special events such as birthday celebrations, holiday parties.
Provided emotional support when necessary during recreational activities.
Kept activities spaces organized, clean and tidy.
Used one-on-one meetings and small groups to engage residents in facility life.
Organized special trips for residents and accompanied groups throughout each excursion.
Updated facility schedule and related records.
Completed and maintained time and attendance forms and inventory lists.

Dietary Aide

The Inn At Ironwood

Canfield, OH

06.2018 - 07.2019

Stocked supplies in dining areas as needed.
Assisted with preparation of snacks and other light meals.
Delivered meals to residents and patients in their rooms when requested.
Informed supervisor about any changes in patient's dietary needs or preferences.
Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Prepared and served meals according to dietary guidelines.
Cleaned and sanitized kitchen equipment and surfaces.
Monitored expiration dates on products and disposed of any spoiled or expired foods.
Provided assistance with meal setup, serving, and clean up as needed.
Set up trays for patients upon request.
Checked temperatures of hot food before serving it to patients and residents.
Maintained a safe working environment by following all safety protocols.
Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
Set up trays and food service carts to deliver food to residents.
Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
Served food and snacks according to planned menu and patients' diet orders.
Served specific meals to patients with special dietary needs.
Cleaned and maintained dining room during and after each meal service.
Treated patients and team members with dignity and respect.
Stocked food and other supplies for main kitchen and units.
Engaged with residents to provide positive and enriching experiences.
Set tables before patients arrived to maintain meal plan productivity.
Delivered snacks to nurse station for distribution to specific residents.
Assisted patients with special needs to eat meals, providing kindness and patience.
Gathered soiled tablecloths and dietary linens and delivered to laundry.
Observed and monitored patient food intake and body weight and reported changes to dietician.

Shift Supervisor

kfc

Youngstown, OH

09.2011 - 05.2015

Provided on-the-job training to new staff members.
Ensured all safety and sanitation regulations were met throughout the shift.
Conducted weekly inventory of supplies, equipment, and food items.
Monitored staff performance to ensure quality standards were met.
Assigned tasks to team members based on their strengths and skill sets.
Resolved customer complaints in a timely manner.
Maintained accurate records of daily transactions and deposits.
Communicated clearly with employees regarding job duties, expectations, and policies.
Investigated accidents or incidents occurring during shift hours.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Collaborated with management to plan special events or promotions.
Served as a role model for other employees by demonstrating professional behavior at all times.
Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
Completed opening and closing duties to facilitate business operations.
Assisted upper management with daily operations to meet standards of service and quality.
Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
Reinforced rules to promote superior employee performance.
Taught staff upselling techniques to meet revenue targets.
Recruited, hired and mentored new team members, working closely with human resources department.
Supervised and led employees to maintain productivity and customer service levels.
Checked orders for quality and completeness.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Coached team members to increase productivity and reduce workplace accidents.
Managed daily workflow and scheduled staff for adequate coverage.

Delivery Driver

Pizza Hut

Austintown , OH

09.2010 - 07.2013

Received daily delivery instructions and route assignments from dispatch.
Ensured accurate completion of all paperwork associated with deliveries.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Maintained accurate records of goods delivered and collected payments as required.
Adhered to all applicable traffic laws while driving delivery vehicle.
Provided excellent customer service by answering inquiries about products or services being delivered.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Responded promptly to emergency situations involving vehicles or personnel on the roadways.
Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Stayed up-to-date on changing local roads and construction areas that may affect routes.
Monitored fuel level throughout shift and refueled when necessary.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Transported and safely delivered items to prevent damage or loss.
Navigated routes with relevant map programs and GPS systems.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Obeyed traffic laws and follow established traffic and transportation procedures.
Delivered rush merchandise on tight schedules to meet customer targets.
Utilized street maps to plan and determine most efficient routes.
Notified customers of delays to decrease calls to support.
Kept accurate logs of all deliveries and trips.

Summary

Overview

Work History

Activities Assistant

Dietary Aide

Shift Supervisor

Delivery Driver

Education

Skills

Timeline

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