Kayla Boyher
Ocala
Overview
4
4
years of professional experience
1
1
Certification
Work History
School Bus Attendant
Durham School Bus Services
11.2024 - 05.2025
- Assisted students with special needs, ensuring their comfort and providing necessary accommodations for smoother transportation.
- Maintained a clean and organized bus environment, contributing to a positive experience for all passengers.
- Conducted regular safety checks on the bus, identifying potential issues and coordinating repairs with maintenance teams.
- Organized seating arrangements to maximize efficiency during boarding and disembarking processes.
Administrative Assistant/Insurance Agent
My HomeTown Agency
06.2024 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Front Desk Receptionist/Administrative Assistant
Affordable Moving USA
07.2023 - 08.2024
- Experienced in office work, customer service, and assisting clients/managers with calls and appointments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Teacher Assistant
Montessori House of Ocala, Inc.
06.2022 - 06.2023
- Maintained a clean and safe environment to support children's learning and growth.
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
Cashier/Customer Service
Publix
11.2021 - 06.2022
- Managed exceptional customer service as a cashier.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High school diploma -
Florida Virtual School
Ocala, FL05.2024
Skills
- Childcare
- Customer service (1 year)
- Office Management
- Data Entry
- Phone Etiquette
- Punctuality
- Cleanliness maintenance
Certification
- CPR Certification
- July 2024 to July 2025
Timeline
School Bus Attendant
Durham School Bus Services
11.2024 - 05.2025
Administrative Assistant/Insurance Agent
My HomeTown Agency
06.2024 - 08.2024
Front Desk Receptionist/Administrative Assistant
Affordable Moving USA
07.2023 - 08.2024
Teacher Assistant
Montessori House of Ocala, Inc.
06.2022 - 06.2023
Cashier/Customer Service
Publix
11.2021 - 06.2022
High school diploma -
Florida Virtual School
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