Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Bradberry

Jacksonville,Florida

Summary

Dedicated service professional with experience in fast-paced environments. Known for ensuring customer satisfaction through attentive service and effective communication. Skilled in managing operational tasks while fostering positive interactions, enhancing overall guest experiences. Proven ability to adapt to various roles, demonstrating reliability and commitment to high service standards.

Overview

2026
2026
years of professional experience

Work History

Server

Cracker Barrel
January 2017 - October 2017
  • Greeted and seated guests promptly and courteously.
  • Took food and drink orders accurately and efficiently.
  • Communicated orders effectively with kitchen staff.
  • Delivered orders to tables in a timely manner.
  • Processed payments and managed cash transactions.
  • Maintained cleanliness in dining areas and reset tables.

Park Monitor

Jacksonville Zoo and Gardens
December 2017 - September 2018
  • Monitored various segments and areas of park to ensure visitor safety and satisfaction.
  • Implemented effective crowd control strategies to manage overpopulation and maintain order.
  • Utilized critical thinking skills to address and resolve issues involving frantic families and overcrowding.
  • Conducted regular patrols to observe and assess situations for potential safety risks.
  • Provided exceptional customer service, enhancing visitor experience through proactive assistance and guidance.

Server and Hostess

[Company]
November 2018 - February 2019
  • Greeted and seated guests promptly to enhance customer experience.
  • Took food and drink orders accurately, ensuring clear communication with kitchen staff.
  • Delivered orders to tables in a timely manner, maintaining high service standards.
  • Processed payments efficiently, contributing to smooth operations.
  • Cleared and reset tables swiftly to prepare for incoming guests.
  • Assisted customers with menu recommendations, fostering a friendly atmosphere.

Server and Hostess

Chili's
May 2021 - December 2022
  • Ensured customer satisfaction through attentive service and personalized interactions.
  • Reset tables efficiently to maintain optimal dining environment.
  • Processed payments accurately while providing a seamless checkout experience.
  • Delivered food and drink orders promptly, ensuring correct items were served.
  • Communicated effectively with kitchen staff to facilitate timely order preparation.
  • Greeted and seated guests with a welcoming demeanor to enhance their dining experience.

Mobile Detailer

[Company]
February 2023 - Current
  • Provided on-site vehicle cleaning services to residential and commercial clients.
  • Managed customer service interactions to ensure satisfaction and address concerns.
  • Conducted pre-inspections to identify potential issues and streamline service delivery.
  • Developed efficient scheduling practices to accommodate clients' availability.
  • Implemented quality control measures to maintain high service standards.
  • Adapted business practices based on client feedback to enhance service offerings.

Education

Diploma -

Yulee High School
Yulee
09.2018

Sports Medicine

Sante Fe College
Gainesville, FL

Skills

  • Customer satisfaction
  • Team collaboration
  • Crowd control
  • Time management
  • Effective communication
  • Social media promotion
  • Multitasking and organization
  • Relationship building
  • Interior and exterior cleaning
  • Task prioritization
  • Sales techniques
  • Hospitality and accommodation
  • Adaptability and flexibility

Timeline

Diploma -

Yulee High School

Sports Medicine

Sante Fe College

Server

Cracker Barrel
January 2017 - October 2017

Park Monitor

Jacksonville Zoo and Gardens
December 2017 - September 2018

Server and Hostess

[Company]
November 2018 - February 2019

Server and Hostess

Chili's
May 2021 - December 2022

Mobile Detailer

[Company]
February 2023 - Current

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