Enthusiastic and dedicated administrative professional with 6+ years of successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
1
1
5+ Years teaching experience
8
8
years of professional experience
Work History
Lead Pre-K Teacher
Bon Secours Family Center @ St. Mary's Hospital
03.2022 - 07.2023
Assisted and supervised 10 children through entire school day.
Served breakfast, lunch and snack at scheduled times.
Consulted with parents to build and maintain positive support network.
Developed weekly lesson plans and activities to engage children and promote learning.
Monitored students' academic, social, and emotional progress and recorded in individual files.
Addressed behavioral and learning issues with parents and daycare management.
Created safe and nurturing learning environment for preschoolers.
Helped new preschool children get used to classes by giving one-on-one support.
Supported students in developing self-esteem and self-confidence.
Applied play-based strategies to provide diverse approaches to learning.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Promoted sensory development by providing access to different textures.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Administrative Assistant
Meal Time Restaurant
07.2021 - 03.2022
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Managed filing system, entered data and completed other clerical tasks.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Instructional Assistant + Administrative Office
Elijah House Academy
09.2020 - 06.2021
Assisted and supervised 15+ children through entire school day.
Monitored premises with the aid of CCTV, screened visitors, updated logs and issued passes to maintain security.
Provided support during classes, group lessons, and classroom activities.
Executed record filing system to improve document organization and management.
Taught courses under guidance of home room teacher.
Sorted and distributed office mail and recorded incoming shipments.
Substituted for lower school teachers in their absence.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Provided support to help students with special needs learn and grow.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Maintained safety and security by overseeing students at school and offsite during field trips.
Waitress+Customer Service Cashier
Croakers Spot Richmond
04.2015 - 12.2020
Answered multi-line phone system, routing calls, delivering messages to staff and greeting guests.
Resolved customer complaints and maintained clean and tidy checkout area.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Developed and managed relationships with customers to increase customer loyalty.
Processed customer orders and accurately handled payment transactions.
Utilized POS system to handle customers cash and credit card transactions.
Maintained customer satisfaction with quick and professional handling of product returns.
Maintained accurate records of customer transactions for reporting purposes.
Classroom Aide (Swansboro Elementary School)
Communities In School Richmond (Volunteer)
01.2020 - 03.2020
Assisted with classroom size of 20+ students.
Assessed students assignments before submission for internal grading.
Organized classroom materials to help home room teacher prepare for daily instruction and activities.
Kept classroom clean,neat and properly sanitized for students health and classroom efficiency.
Supported students learning objectives through personalized and small group assistance.
Partnered with home room teacher in maintaining students rapport.
Distributed learning materials such as worksheets, textbooks and supplemental activities.
Education
Bachelor of Arts - Elementary Education
Colorado Christian University
Denver, CO
2026
Teachers Diploma: - Office Systems And Administration
Bethlehem Moravian College
Malvern, Jamaica, West Indies
06.2011
Skills
50 WPM typing speed
Staff support and collaboration
Office systems and administrations
Mail Management
Customer and Client Relations
Administrative support
Recordkeeping and File Management
Strategic Planning
Problem-Solving Techniques
Write Reports
Inbound Phone Call Handling
Call Transfers
Timeline
Lead Pre-K Teacher
Bon Secours Family Center @ St. Mary's Hospital
03.2022 - 07.2023
Administrative Assistant
Meal Time Restaurant
07.2021 - 03.2022
Instructional Assistant + Administrative Office
Elijah House Academy
09.2020 - 06.2021
Classroom Aide (Swansboro Elementary School)
Communities In School Richmond (Volunteer)
01.2020 - 03.2020
Waitress+Customer Service Cashier
Croakers Spot Richmond
04.2015 - 12.2020
Bachelor of Arts - Elementary Education
Colorado Christian University
Teachers Diploma: - Office Systems And Administration