Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Branch

Little Rock,AR

Summary

Detail-oriented Baking and Culinary graduate, with 2+ years work experience. Extensive knowledge of baking techniques and raw materials. I'm frequently praised as hardworking and personable by peers and superiors. Aiming to leverage a proven knowledge of conflict resolution, customer communication, problem solving, and time management to successfully fill any role in your company.

Overview

6
6
years of professional experience

Work History

Head Baker

Flora Jeans
12.2021 - Current
  • Enhanced bakery productivity by streamlining baking processes and implementing efficient time management techniques.
  • Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
  • Created and implemented new recipes while adhering to dietary restrictions, resulting in a more inclusive menu offering for diverse clientele.
  • Streamlined production processes for increased efficiency and reduced waste.
  • Main Baker of two restaurants
  • Managed Inventory on a daily basis
  • Assist on the line in any aspect
  • Anticipate daily sales
  • Developed seasonal menu items to attract customers and boost sales.

Signature Cake Decorator

The Blue Cake Company
10.2020 - 12.2021
  • Prepared fillings and frostings for cakes and other dessert specialties.
  • Handled phone calls regarding inquiries, orders and ordering conflicts.
  • Operated cash register and handled cash and credit card
  • Fill, crumbcoat, and final frost ready made cakes of varying flavors for walk-in customers
  • Keep up with high and varying demand
  • Complete/help with any orders to alleviate decorators heavy workload
  • Complete holiday/seasonal related cake orders

Food Service and Customer Service Worker

SUBWAY®Restaurants
09.2019 - 10.2020
  • Assist customers by providing information and resolving their complaints.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Answer customers' questions, and provide information on procedures or policies.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Prepare customer's food orders

Food Service and Customer Service Worker

Firehouse Subs
08.2018 - 06.2019
  • Assist customers by providing information and resolving their complaints.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Cook when needed on the line

Education

Associate of Science - Baking And Pastry Arts

University of Arkansas Pulaski Technical College
Little Rock, AR
05.2022

Technical Certificate - Culinary Arts

University of Arkansas Pulaski Technical College
Little Rock, AR
05.2022

High School Diploma -

Maumelle High School
Maumelle, AR
05.2019

Skills

  • Icing Preparation
  • Order Taking
  • Expiration Monitoring
  • Cake and Pastry Decoration
  • Attention to Detail
  • Health and Safety Compliance
  • Perceptual Speed
  • Reliable and Responsible
  • Time Management

Timeline

Head Baker

Flora Jeans
12.2021 - Current

Signature Cake Decorator

The Blue Cake Company
10.2020 - 12.2021

Food Service and Customer Service Worker

SUBWAY®Restaurants
09.2019 - 10.2020

Food Service and Customer Service Worker

Firehouse Subs
08.2018 - 06.2019

Associate of Science - Baking And Pastry Arts

University of Arkansas Pulaski Technical College

Technical Certificate - Culinary Arts

University of Arkansas Pulaski Technical College

High School Diploma -

Maumelle High School

Similar Profiles

CREATE PROFILE
Kayla Branch