Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Kayla Brewer

Huntsville

Summary

Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.

Overview

14
14
years of professional experience

Work History

Career Break - Full-time Parent

SAHM
12.2017 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.Managed household operations, including scheduling, budgeting, and logistics for a family.
  • Developed enhanced time management and multitasking skills while balancing multiple responsibilities.
  • Maintained organizational skills through volunteer work and personal projects.


Medical Receptionist

Noble Pain Management
10.2015 - 09.2017
  • Verified insurance benefits using Availity and Optum Health, ensuring accurate patient information.
  • Managed appointment scheduling for 3 providers, optimizing daily calendars.
  • Coordinated referrals for imaging and new patients, demonstrating strong organizational skills.
  • Performed efficient check-in and check-out processes, enhancing patient flow.
  • Demonstrated adaptability in handling changing schedules and procedures.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Administrative Assistant

AC Chiropractic
01.2011 - 10.2015
  • Screened high volumes of internal and external communications, showcasing strong communication skills.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated daily office operations, demonstrating ability to manage multiple tasks efficiently.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Education

Associate of Applied Science -

Keiser University

Skills

  • Insurance verification and basic billing procedures
  • Patient appointment coordination
  • Strong written and verbal communication
  • Accurate data entry and management
  • Time management and task prioritization
  • Basic computer troubleshooting
  • Adaptability to new software and systems

Additional Information


  • Willing to obtain HIPAA compliance certification
  • Comfortable with remote communication tools
  • Strong customer service orientation with a focus on patient satisfaction
  • Eager to learn new healthcare-specific scheduling and EMR systems

Timeline

Career Break - Full-time Parent

SAHM
12.2017 - Current

Medical Receptionist

Noble Pain Management
10.2015 - 09.2017

Administrative Assistant

AC Chiropractic
01.2011 - 10.2015

Associate of Applied Science -

Keiser University

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Kayla Brewer