Summary
Overview
Work History
Education
Skills
Timeline
Quote
Certification
Work Availability
Software
Work Preference
AdministrativeAssistant

Kayla Brian

Summary

Talented, hardworking, and professional hospitality leader dedicated to upholding the highest standard of customer service. Committed to elevating guest experiences and motivating teams to achieve and maintain operational excellence. With 15 years of valuable expertise, brings a wealth of knowledge to help forward company objectives. Utilizing strong leadership and communication skills, creates a positive work environment. Dedication extends to ensuring compliance with safety and quality food and beverage standards. By combining methodical and detail-oriented skills in inventory management and conflict resolution, consistently delivers exceptional results that exceed expectations.

Overview

13
13
years of professional experience
1
1
Certificate

Work History

Bar Supervisor

The Grand Resort
08.2024 - Current
  • Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining security measures.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
  • Improved team morale by providing ongoing support, training, and opportunities for professional growth.
  • Promoted responsible alcohol consumption by enforcing house policies regarding age limits and intoxication levels among patrons.
  • Increased staff productivity through effective scheduling, task delegation, and performance monitoring.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.

Bartender Shift Lead

The Lake Club
06.2022 - 08.2024
  • Continuously improving extensive knowledge of beer, wine and spirits creating innovative cocktails based off of different individuals known taste preferences.
  • Trained Multiple new bartenders on drink preparation, product promotion, garnish preparation,
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Served high customer volumes during special events, nights, and weekends.

Senior Care Provider

Ted And Judy Zierden
05.2021 - 06.2022
  • Performed all clients specific requirements necessary to run their household including, cooking healthy meals and assisting patients with eating , and laundered items based on specific sanitization requirements.
  • Helped residents achieve highest practical physical, mental and psychosocial well-being through individualized attention.
  • Improved seniors'' quality of life by providing compassionate and attentive care.
  • Provided staff training, mentoring and consultation to enhance performance and professional development.

Chemical Dependency Counselor Assistant

Valor Recovery Center
04.2021 - 04.2021
  • Shadowed other CDCA's to understand the hands-on experience that they have to help those in recovery.
  • Shadowed patient groups that were facilitated by counselors and clinicians.

Warehouse General Laborer

Little Tikes
12.2020 - 03.2021
  • Complied and adhered to company policies, OSHA safety procedures, precautions and performance standards.
  • Worked both independently and together with a team in a fast-paced environment while meeting productivity and quality expectations.
  • Produced product parts by means of injection and blow mold machinery as well as prepared orders for shipment by systematically picking, packing and labeling merchandise quickly and efficiently.

Managing Cosmetologist

Self-employed
11.2011 - 03.2021
  • Offered highly skilled and diverse salon services to clients, specializing in razor cuts, corrective color services, and micro-bead extensions.
  • Evaluated clients specifications and recommended individualized treatments and strategy to achieve desired results, while maintaining overall hair health.
  • Attended regular training workshops to maintain cosmetology licensure requirements as well as stay current on rising trends, styles, and techniques.
  • Promptly maintained all aspects of running a individually owned business.

Education

BSN - Nursing

Waynesburg University
Waynesburg, PA

Chemical Dependency Counselor Assistant - CDCA

Flying High INC.
Youngstown, OH
05.2021

Managing Cosmetology License - Cosmetology

Casal Aveda Institute
Youngstown, OH
11.2011

Skills

  • Staff Development
  • Efficiency Enhancement
  • Employee Engagement Strategies
  • Policy Formulation
  • Effective Team Leadership
  • Conflict Resolution
  • Effective Labor Management
  • Vendor Partnership Development
  • Customer Engagement
  • Strong Interpersonal Skills
  • Dispute Resolution
  • Large-Scale Dining Management

Timeline

Bar Supervisor

The Grand Resort
08.2024 - Current

Bartender Shift Lead

The Lake Club
06.2022 - 08.2024

Senior Care Provider

Ted And Judy Zierden
05.2021 - 06.2022

Chemical Dependency Counselor Assistant

Valor Recovery Center
04.2021 - 04.2021

Warehouse General Laborer

Little Tikes
12.2020 - 03.2021

Managing Cosmetologist

Self-employed
11.2011 - 03.2021

BSN - Nursing

Waynesburg University

Chemical Dependency Counselor Assistant - CDCA

Flying High INC.

Managing Cosmetology License - Cosmetology

Casal Aveda Institute

Quote

To Inspire people , don’t show them your super powers. Show Them Theirs.

Certification

  • Certified Tips Training- 10/26/2022-10/15/2025

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office

Adobe

Excel

Power point

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company Culture

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Kayla Brian