Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Briggs

Niagara Falls,NY

Summary

Dynamic Certified Birth and Postpartum Doula with extensive experience at enhancing client satisfaction through tailored prenatal education and emotional support. Skilled in birth planning and community resource collaboration, I empower families with evidence-based practices, fostering open communication and cultural sensitivity to ensure a positive birth experience. CPR certified and committed to patient-focused care.

Overview

11
11
years of professional experience

Work History

Mental Health Care Coordinator

Care Coordination
06.2014 - Current
  • Organized educational workshops for families of individuals living with mental illness, increasing understanding of conditions and available supports.
  • Streamlined client intake process, ensuring timely access to appropriate services and support.
  • Worked closely with insurance providers, ensuring clients received maximum coverage for necessary mental health services.
  • Evaluated the effectiveness of care plans by monitoring patient progress and making necessary adjustments.
  • Developed strong relationships with local service providers to create a robust referral network for clients in need.
  • Increased community awareness of available mental health resources through outreach events and presentations.
  • Assessed client needs through thorough interviews and evaluations, creating individualized care plans accordingly.
  • Participated in ongoing professional development opportunities relevant to the field of mental health care coordination, staying current on industry best practices and research findings.
  • Advocated on behalf of clients during treatment planning meetings, ensuring their voices were heard throughout the decision-making process.
  • Monitored client progress regularly, adjusting treatment strategies as needed to facilitate ongoing improvement.
  • Collaborated with primary care providers to incorporate mental health considerations into overall treatment plans.
  • Enhanced interdisciplinary communication by facilitating regular meetings for care team members.
  • Managed caseload efficiently while maintaining high-quality service standards across all cases assigned.
  • Maintained accurate and up-to-date client records, ensuring compliance with privacy regulations and allowing for efficient case coordination efforts.
  • Documented client progress in confidential files.
  • Performed client assessments and developed treatment plans.
  • Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
  • Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
  • Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.

Certified Birth and Postpartum Doula

Independent Contracting
10.2022 - Current
  • Assisted clients in preparing for labor and delivery through tailored birth plan consultations and childbirth education classes.
  • Tailored services to accommodate diverse cultural backgrounds, respecting individual beliefs and preferences throughout the birth journey.
  • Enhanced client satisfaction rates through personalized follow-up visits focusing on individual needs assessment.
  • Maintained detailed records of client interactions and progress, allowing for seamless collaboration among the support team members and continuity of care.
  • Reduced stress levels of expectant families by providing continuous emotional support and addressing concerns promptly.
  • Enhanced prenatal and postpartum care by providing evidence-based information, emotional support, and physical comfort measures.
  • Empowered new parents by offering expert guidance on breastfeeding initiation, infant care, and bonding practices.
  • Strengthened community ties by collaborating with local organizations to offer workshops on prenatal wellness topics such as nutrition, exercise, relaxation techniques, and baby-wearing safety tips.
  • Maintained up-to-date knowledge of industry best practices through ongoing professional development opportunities including conferences, seminars, certifications courses, and peer networking events.
  • Supported birthing persons in achieving their desired birth experience by creating a calm and nurturing environment.
  • Improved family dynamics by fostering open communication between partners during pregnancy, birth preparation, and postpartum phases.
  • Educated expectant families on the benefits of various childbirth methods, empowering them to make informed decisions about their birth experience.

Education

Biology

Niagara University
Niagara Falls, NY
06-2013

Skills

  • Childbirth Prenatal and Postpartum education as well as care and recovery
  • VBAC support, Gentle cesarean support, Holistic care
  • Birth planning, breastfeeding support, nutrition guidance
  • Comfort measures, Water birth assistance
  • CPR and First aid certified
  • Cultural sensitivity/ cultural competency

Timeline

Certified Birth and Postpartum Doula

Independent Contracting
10.2022 - Current

Mental Health Care Coordinator

Care Coordination
06.2014 - Current

Biology

Niagara University

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