Kayla Bright
Ramah,Colorado
Summary
After I graduated from high school I went straight to farrier school where I studied horses feet for 8 weeks. During my sophomore year of high school (2019) up to this current date I have been a sales associate at Murdoch's Ranch and Home Supply. I worked in clothing for about a year and a half and then transferred to animal health. I have been trained as a cashier and frequently are handling cash and running computer systems during my shift. I am eventually wanting to be a full time farrier but as I further my knowledge and work on getting more experience I need a job to be able to pay bills. I currently moved in with my aunt in Ramah and need a job closer as well.
Overview
4
4
years of professional experience
Work History
Sales Associate
Murdoch's Ranch And Home Supply
10.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Education
No Degree - Farrier Services
E.L.P.O Farrier School
Penrose, CO11.2022
High School Diploma -
Ponderosa High School
Parker, CO05.2022
Skills
- Customer Needs Assessment
- Sales Development
- Product Sales
- Inventory Control
- Client Account Management
- Order Processing
- Payment Processing
- Cash Handling
- Problem-Solving
- Relationship Building
Timeline
Sales Associate
Murdoch's Ranch And Home Supply
10.2019 - Current
No Degree - Farrier Services
E.L.P.O Farrier School
High School Diploma -
Ponderosa High School
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