KAYLA BRITZIUS
Stanford,United States
Summary
Healthcare professional with over 10 years of progressively responsible experience supporting clinical operations in critical care, emergency medical services, aeromedical dispatch, and perioperative environments. Demonstrates advanced knowledge of medical terminology, patient scheduling coordination, interdisciplinary communication, clinic workflow management, and regulatory compliance. Experienced in managing high-volume patient interactions, maintaining accurate electronic documentation, and ensuring confidentiality in accordance with HIPAA standards. Recognized for ability to prioritize competing demands while delivering professional, patient-centered service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Anesthesia Technician
Great Falls Clinic Hospital
Great Falls, MT
06.2023 - Current
- Coordinate procedural scheduling and ensure anesthesia equipment readiness for multiple surgical specialties.
- Collaborate with anesthesiologists, CRNAs, surgeons, and perioperative staff to maintain efficient workflow.
- Document equipment checks and procedural readiness in compliance with safety and regulatory standards.
- Supervisor: Available Upon Request | May Contact
- 20–30 hours/week
Critical Care Technician II
Benefis Hospital
Great Falls, MT
10.2019 - Current
- Coordinate patient admissions, transfers, and discharges in CVU, PCVU, and Emergency Department units to ensure efficient patient flow.
- Serve as liaison between physicians, nurse practitioners, pharmacists, nursing staff, and ancillary departments to resolve workflow barriers.
- Apply advanced medical terminology to communicate patient status and document care accurately in electronic records.
- Provide professional customer service to patients and families, addressing concerns and clarifying care plans.
- Manage multiple priorities in a fast-paced environment while maintaining accuracy and compliance with HIPAA regulations.
- Supervisor: Available Upon Request | May Contact
- 8–30 hours/week
Mercy Flight Ground & Flight Dispatch
Benefis Hospital
Great Falls, MT
05.2014 - Current
- Coordinate ground and air medical transport requests, balancing patient acuity, provider availability, and facility capacity.
- Relay critical medical and logistical information between EMS crews, flight teams, physicians, and receiving facilities.
- Maintain accurate documentation and communication logs while managing multiple urgent situations simultaneously.
- Supervisor: Available Upon Request | May Contact
- On-Call / Intermittent
Certified Nursing Assistant (CICU / PCVU)
Benefis Hospital
Great Falls, MT
05.2014 - 09.2019
- Provided direct bedside care to critically ill cardiac patients in CICU and PCVU units.
- Assisted with patient intake, vital sign collection, documentation, and coordination of follow-up care.
- Supported nursing staff during admissions, discharges, and emergency interventions.
- Maintained compliance with infection control and patient confidentiality standards.
- Supervisor: Available Upon Request | May Contact
- 36–40 hours/week
Skills
- Medical Terminology
- Patient Scheduling and Coordination
- Clinic Workflow Support
- Interdisciplinary Communication
- Electronic Documentation
- Customer Service in Healthcare Settings
- HIPAA Compliance
- Time Management and Prioritization
- Operational Coordination
Certification
- Emergency Medical Technician (EMT), License # MED-EMT-LIC-70127
- Certified Comlink Communication Specialist
- Flight Dispatcher Communications Certified
- Certified Nursing Assistant (CNA) – License voluntarily lapsed in 2019
Timeline
Anesthesia Technician
Great Falls Clinic Hospital
06.2023 - Current
Critical Care Technician II
Benefis Hospital
10.2019 - Current
Mercy Flight Ground & Flight Dispatch
Benefis Hospital
05.2014 - Current
Certified Nursing Assistant (CICU / PCVU)
Benefis Hospital
05.2014 - 09.2019