Kayla Broadway

I managed a mulch distribution yard that required many hats. Including accounts receivable, customer service, appointment scheduling, placing orders of various quantities, maintaining our IPEMA certification and handbook updates, inventory tracking, placing orders for parts or services needed for my location and several others, as well as working with 3rd party corporations for locations like Lowe's or Home Depot, for example, which would also require meetings at our corporate location or other sites requiring visits.

• While at this position I had the opportunity to learn how to use the program Ira ignite
• I also processed all payable into the building, processed warranty cancellations for 3 dealerships, completed extensive records on the deposits for 2 dealerships, assisting other employees if they needed it, maintained the filing associated with my position, certain accounts payable and any other task my managers requested

• This position required me to perform many job duties, from maintaining bookkeeping, accounting records, maintain and prepare any and all title work, build customer accounts from purchase to sale to paid off, spreadsheets for the accountant, and financial logging of the business
• I assisted customers of all situations; assist in collections management, as well as end of the month reporting
• Seeking better growth (Employment gap due to relocation)

• This position began with a startup company Miracle Marketing Concepts, to which I was offered an administrative position, relocated shortly after my employment with them, to Marietta, GA
• I continued as an administrator through the management training program provided by this company
• I gained experience in high call volume, customer service, credit card processing, electronic and manual filing
• As well as learning the business functions from my manager, who was also my trainer
• I climbed to event coordinator which trained me in scheduling and providing 30 events weekly for our promoters in an auto care product campaign
• This company expanded and opened the branch of KLS Concepts, of which I began my career as office manager
• This required me to manage the office functions, scheduling and conducting interviews, credit card processing, phone management, training, bookkeeping, organizing, and general employee management.

• This position required me to do general administration, filing, and customer service
• But also allowed me to gain my experience in customer service, sales, advertising for the complex, maintaining work order files and making sure they were processed, researching other complexes to assure we provided the best deals, deliver eviction notices, and making sure every call or visit was treated with the utmost care
• Left due to maternity leave