Kayla Brown
Philadelphia ,Pa
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Intern
PJM Interconnection
- Gained experience and knowledge of career-specific procedures and systems
- Developed strong organizational and time management skills
- Demonstrated ability to take initiative and work independently
- Developed proficiency in Microsoft Office Suite and assisted customers with service-related issues.
Executive Assistant
Epic Party Rentals LLC
01.2020
- Answered on average 10 phone calls and 30 email inquiries daily
- Managed and maintained inventory of more than $20,000
- Reconciled balance sheet and income statement of 20 company profiles monthly
- Prepared resolution statements for customer inquiries and recommended techniques to improve quality of service by 25%.
Group Supervisor
Methodist Services
01.2023 - 01.2024
- Developed and implemented daily activities and programs for a camp of over 50 children aged 6-12
- Achieved safety through daily safety checks, hazard awareness, and field-level risk assessments
- Trained and supervised a team of 20 members, role modeled counselling skills, addressed camper behavioural issues, and resolved staff conflicts
- Provided Monthly Training in CPR, AED, Fire Safety and Community First Aid.
Education
Case Management - Ap Computer Science
Bachelors - Business Management
Howard University
05.2026
Highschool Diploma -
Daniel Boone Area Highschool
05.2020
Skills
- Developing Enrichment Programs
- Problem Solving
- Microsoft Office Technical
- Mentoring
- Project Management
- Business Development
Summary - Objective
Seeking a management position in a dynamic organization where I can launch my career and work towards building a strong skill set. A hard-working individual looking for a challenging position where I can showcase my skills and contribute to the growth of the organization. An individual with a passion for developing customer relationships. Experienced in creating training programs and implementing organizational strategies. Committed to providing superior customer service and maintaining high standards for customer satisfaction. Able to handle complex tasks with ease and professionalism.
Certification
- First Aid Certification - American Heart Association.
- Conflict Resolution Certificate Program Graduate – U.S.A Mediation Center
- Child Development Associate (CDA) Credential - Council for Professional Recognition.
Timeline
Group Supervisor
Methodist Services
01.2023 - 01.2024
Executive Assistant
Epic Party Rentals LLC
01.2020
Intern
PJM Interconnection
Case Management - Ap Computer Science
Bachelors - Business Management
Howard University
Highschool Diploma -
Daniel Boone Area Highschool
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