Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Bruce

Leighton,AL

Summary

Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors.

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Computer skills, software skills ie QuickBooks, Microsoft Word, Excel

Overview

10
10
years of professional experience

Work History

Cleaning Professional

Peace On Earth
03.2018 - Current
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Handled equipment, chemicals and materials properly and with caution.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used organic-based chemicals to disinfect floors, counters and furniture.

Office Manager

Utley.S Construction
08.2015 - 11.2017
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.

Cashier

Dollar General
05.2014 - 07.2015
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.

Education

Basic - General Studies

New Way Homeschooling
Tuscumbia, AL
05.2014

Skills

  • Customer Service
  • Effective communication
  • Decision-making abilities
  • Reliability and punctuality
  • Customer service
  • Decision-Making
  • Basic Mathematics
  • Cleaning and Sanitizing
  • Problem-solving abilities
  • Time management
  • Adaptability and flexibility
  • Strong work ethic
  • Flexible Schedule
  • Account receivable/payable
  • Invoicing/ payroll

Timeline

Cleaning Professional

Peace On Earth
03.2018 - Current

Office Manager

Utley.S Construction
08.2015 - 11.2017

Cashier

Dollar General
05.2014 - 07.2015

Basic - General Studies

New Way Homeschooling
Kayla Bruce