Kayla Bruner
Caddo,OK
Summary
Dynamic professional with extensive experience in cleaning and customer service, notably at Burger Shoppe. Proven ability to enhance store appearance and customer satisfaction through meticulous cleaning and organizational skills. Self-motivated and adaptable, consistently maintaining high standards and protocols to achieve outstanding results in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Cleaning
Self Employed Services
02.2020 - Current
- Enhanced store appearance through regular cleaning, organizing, and merchandising tasks.
- Enhanced artifact preservation by implementing proper cleaning, labeling, and storage techniques.
- Improved solar panel efficiency by performing regular maintenance and cleaning tasks.
- Enhanced data integrity and accuracy by meticulously auditing and cleaning datasets.
Cashier
Store
06.2016 - 09.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Alorica
Customer Service Department
03.2016 - 06.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Manager
Burger Shoppe
03.2014 - 03.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
GED -
Ardmore Community School
Ardmore, OK08.2017
Skills
- Special and routine cleaning
- Component cleaning
- Cleaning and organizing
- Cleaning services
- Deep cleaning knowledge
- Maintaining cleaning protocols
- Deep cleaning techniques
- Cleaning schedule adherence
- Workstation cleaning
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Call center experience
- Computer proficiency
Timeline
Cleaning
Self Employed Services
02.2020 - Current
Cashier
Store
06.2016 - 09.2016
Alorica
Customer Service Department
03.2016 - 06.2016
Manager
Burger Shoppe
03.2014 - 03.2016
GED -
Ardmore Community School
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