Dedicated healthcare professional pursuing a Medical Assistant role, skilled in phlebotomy and patient support. Known for enhancing patient experiences through effective communication and meticulous documentation in fast-paced clinical settings.
Overview
6
6
years of professional experience
Work History
Phlebotomist
Versiti Blood Center
10.2023 - 11.2025
Executed venipuncture and monitored donors to ensure safe and effective collection procedures.
Prepared blood collections for hospital use, adhering to medical standards to maintain quality and safety.
Secured donor comfort and safety while ensuring accurate documentation of collection processes.
Adhered to infection control measures in clinical settings.
Logistics Customer Service Coordinator
Work From Home
01.2021 - 12.2022
Coordinated logistics-related customer inquiries to ensure timely resolution of shipment and delivery issues.
Facilitated communication among customers, drivers, and internal teams to streamline operations.
Tracked shipments and maintained accurate records in company systems to support efficient logistics processes.
Demonstrated strong time management and accountability in a remote environment.
Phlebotomist
CSL plasma
Bradley, IL
05.2026 - Current
Conducted venipuncture and capillary draws, assessing vein suitability and monitoring donor vitals to ensure safety and comfort.
Maintained collection area readiness by stocking supplies and calibrating equipment, supporting efficient donor throughput.
Accurately label and document specimens, following cGMP, biosafety, and facility protocols.
Collaborated with clinical team to enhance donor experience and support retention initiatives.