Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
References
Timeline
Generic

Kayla Burns

Cedartown,GA

Summary

Proactive sales expert with a solid background of sales accomplishment. Well-versed in current trends in the region and market. Focused on applying good relationship-building and project management skills toward maximizing sales success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Director of Sales and Marketing

Highlands Senior Living
Rome, Ga
10.2021 - Current
  • Developed and implemented successful sales strategies to increase revenue.
  • Designed promotional materials such as flyers, brochures, catalogs, advertisements.
  • Analyzed market trends to identify new opportunities for product development and expansion into new markets.
  • Monitored competitor activity in order to gain a competitive edge over them.
  • Developed internal training programs aimed at increasing efficiency and accuracy of sales representatives.
  • Maintained accurate records of all sales activities within the CRM system.

Office Administrative Assistant

The Gardens of Rome
Rome, Georgia
02.2013 - 09.2021
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Set up new hire paperwork according to company standards.
  • Processed incoming invoices for payment in a timely manner.
  • Ordered supplies and maintained an inventory of office equipment.
  • Managed employee records including payroll information, attendance tracking, vacation time requests.
  • Organized and maintained filing systems, both paper and electronic.
  • Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
  • Scheduled appointments for management team members.
  • Responded promptly to customer inquiries via email or phone.
  • Updated contact lists regularly with current employee information.
  • Developed forms and procedures to improve workflow efficiency.

Receptionist

Steve Astin Lawfirm
Cedartown, Georgia
07.2008 - 12.2012
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Monitored office supplies inventory and placed orders when necessary.
  • Responded to inquiries from internal staff members regarding office operations.
  • Greeted visitors and provided them with assistance.
  • Updated daily log book with information about visitors entering the premises.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Assisted with special projects assigned by management when required.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Maintained an organized filing system of confidential client information in accordance with company policy.

Education

High School Diploma -

Cedartown High School
Cedartown, GA
05-2006

Skills

  • Schedule coordination
  • Document filing
  • Customer service
  • Effective communication
  • Time management
  • Customer relationship management
  • Report generation
  • Communication skills
  • Salesforce
  • Market and competitive analysis

Accomplishments

  • I went to school back in 2021 and got my CNA's
  • I went back to school and got my CMA (Certified Medication Aid)

Affiliations

i am a very out going person when i set my mine doing things i make sure i give it my all

i am welling to learn new things each and every day

Certification

  • CNA's
  • CMA
  • CPR

Languages

English
Professional

References

References available upon request.

Timeline

Director of Sales and Marketing

Highlands Senior Living
10.2021 - Current

Office Administrative Assistant

The Gardens of Rome
02.2013 - 09.2021

Receptionist

Steve Astin Lawfirm
07.2008 - 12.2012

High School Diploma -

Cedartown High School

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