Summary
Work History
Skills
Languages
Timeline
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Kayla Campbell

North Miami Beach

Summary

Dynamic professional with a proven track record at Lyft, enhancing back office operations through innovative organizational systems. Skilled in document management and customer support, I excel in fostering team collaboration and streamlining processes. Committed to delivering exceptional results while maintaining strong relationships and open communication.

Work History

Back Office

Lyft
  • Supported business growth with scalable back office infrastructure and resource management.
  • Streamlined back office operations by implementing efficient filing systems and document management processes.
  • Streamlined back office operations for increased efficiency by implementing new organizational systems.
  • Streamlined back office processes by implementing efficient organizational systems and reducing paperwork.

Customer Service Representative

SITEL Worldwide

Translator and Interpreter

TSi Logistics
  • Translated documents from Language to Language.
  • Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
  • Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
  • Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.

Cashier

Dollar Tree Distribution Center
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Front Desk Receptionist

Hilton Suites
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Private Nanny

Batia
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.

Skills

  • Document management
  • Organizational systems
  • Customer support
  • Language translation
  • Appointment scheduling
  • Team collaboration
  • Data entry
  • Sales transactions
  • Childcare development
  • Back office operations
  • Back office management
  • Back office
  • Back office support

Languages

Spanish
Native or Bilingual

Timeline

Back Office

Lyft

Customer Service Representative

SITEL Worldwide

Translator and Interpreter

TSi Logistics

Cashier

Dollar Tree Distribution Center

Front Desk Receptionist

Hilton Suites

Private Nanny

Batia

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Kayla Campbell