Kayla Canfield

• Lead student worker recruitment, hiring, training, and management, overseeing a team of work-study students and ensuring efficient department operations.
• Create and distribute marketing materials and emails to promote department events and initiatives, driving student and faculty engagement.
• Manage on-campus event scheduling, including faculty transportation, conference planning, and hotel accommodations for academic and guest speakers.
• Provide administrative support across four departments, demonstrating exceptional organizational and multitasking abilities while handling high-volume tasks with efficiency.
• Manage departmental budgets and expense tracking using WorkDay.

• Responded promptly to inquiries from students in-person, over the phone and via email.
• Maintained up-to-date knowledge of changes in federal and state regulations related to financial aid administration.
• Ensured compliance with all applicable laws, regulations, policies, and procedures pertaining to the administration of financial aid.
• Advised students about financial aid and other resources that may be available based on individual circumstances.
• Utilized strong organizational skills to manage multiple tasks simultaneously while meeting deadlines.
• Maintained accurate records of student's financial aid status using various databases.
• Attended professional development seminars or conferences related to current trends in student finance or higher education administration.

• Assessed financial aid eligibility and prepared award packages for students.
• Conducted individual counseling sessions with students to discuss their financial aid options.
• Provided guidance on the completion of all necessary forms, applications and documents related to financial aid.
• Advised students on the various types of federal, state and institutional grants, loans and scholarships available.
• Collaborated with other departments to coordinate services related to student financial aid programs.
• Analyzed data from multiple sources including FAFSA, ISIRs, tax returns and other relevant documents.
• Participated in outreach activities such as college fairs and workshops designed to inform prospective students about the availability of financial assistance.
• Responded promptly to inquiries from students, parents, faculty members and staff regarding financial aid policies and procedures.
• Attended professional development seminars or conferences related to current trends in student finance or higher education administration.

Oversaw content creation, editorial direction, and layout for the student newspaper, developing strong writing and communication skills.
Managed a team of student writers, providing leadership in story development, content strategy, and deadlines.
Coordinated with campus departments to ensure accurate, timely coverage of campus news and events.

West Frederick Middle School

Provided academic support and mentorship to middle school students, cultivating youth development skills
Developed and implemented engaging educational activities, showcasing creativity and program development abilities