KAYLA CARROLL
Anchorage,AK
Summary
Accomplished HR SME with a versatile and experienced background in driving business initiatives to support strategic goals. Demonstrated expertise in developing and implementing organizational strategies to optimize functional operations and ensure successful project completion.
Overview
15
15
years of professional experience
1
1
Certification
Work History
HR Staffing Program Manager
Chugach Alaska Services, LLC.
Anchorage, AK
01.2021 - Current
- Managed professional services contract for oil and gas staffing: talent acquisition, planning, developing and implementing business strategies.
- Oversees contract account and provides direct supervision to both DOT and NON-DOT personnel working on the Trans-Alaska Pipeline.
- Manages all aspects of staffing program, overseeing Operations, Training Compliance, Human Resources Management, Benefits Administration, Cost Control, and Scheduling.
- Ensures operational efficiency following contract mandates and organizational directives.
- Directed and supervised various projects with a technical scope.
- Performs continuous review of program performance KPIs and interfaces with clients to address status, operational issues, and staffing metrics in real time.
- Focused on growing the staffing service in the private sector through outside sales activities.
HR Generalist/Business Partner
Cook Inlet Tribal Council, Inc.
Anchorage, AK
01.2018 - 01.2020
- Employee Relations: conflict resolution, compliance standards (state/federal), policy interpretation, and progressive disciplinary procedures.
- Performed total rewards benefits and compensation administration, HRIS/HRMS analysis, auditing, and reporting.
- Implemented effective coaching and counseling strategies to foster growth in manager and employee performance.
- Established effective partnerships with department leaders to drive workforce development efforts and enhance training strategies.
- Developed precise job descriptions, well evaluated for better understanding of the target roles.
- Served as SME by providing employee onboarding, delivering new hire orientation, and mentoring staff within the organization.
- Managed and guided HR/Payroll Technicians throughout end-to-end employee transactions.
HR Compensation Analyst/Administrator
Arctic Slope Regional Corporation
Anchorage, AK
01.2016 - 01.2018
- Assisted establishment and communication of employee and executive compensation plans, benefits programs, policies, and procedures in alignment with ASRC's values and strategic objectives.
- Researched, analyzed, and recommended compensation levels for requested positions and salary data.
- Administered a job evaluation process to determine pay grades for individual jobs that are consistent with the external market and internal guidelines.
- Generated descriptive reports containing metrics to evaluate the frequency of employee progression within the organization.
- Emphasis on coordinating and communicating compensation programs: pay grades, pay ranges, and bonus plan inquiries for leaders in HR and other business groups.
- Contributed to KPI development, calculation, and interpretation for reporting.
- Processed feedback files for 401K deferral election, quality control analysis, and provided customer service regarding the company's 401K plan.
Senior Administrator
Arctic Slope Regional Corporation
Prudhoe Bay, AK
01.2012 - 01.2015
- Contributed to oil and gas operations project planning, schedule analysis, review, reporting, and resource identification for project succession
- Partnered with business managers and stakeholders for project succession.
- Collaborated with business managers to implement strategic communication initiatives.
- POC for day-to-day staffing operations.
- Analyze internal processes, recommend, and implement procedural or policy changes to improve operations.
Executive Assistant, Shareholder Programs
Arctic Slope Regional Corporation
Anchorage, AK
01.2010 - 01.2012
- Ensure that hiring managers give preference to qualified Shareholders when filling vacancies.
- Facilitated networking opportunities and Shareholder programs by acting as a liaison.
- Provide support to recruiting to ensure that job postings reach the Shareholder population.
- Generate reports to track Shareholder movement throughout the enterprise.
- Oversaw the creation and maintenance of a comprehensive Shareholder database and talent pool.
Education
M.A Psychology -
Pepperdine University
B.A Sociology -
University of Alaska
A.A.S Process Technology -
University of Alaska
Certificate Degree, Business Administration -
University of Washington
Skills
- Performance Management
- Talent Acquisition
- Compensation and Benefits Administration
- Strategic Communication
- Employee Relations
- Coaching and Counseling
- Personnel Management
- Human Capital Management
- Contract Compliance
- Project Management
- Operations Management
- Vendor Relationship Management
- Stakeholder Management
- Human Resource Management
Certification
- Designated Employer Representative, Certified Drug and Alcohol Programs (DER), Certified
- Society for Human Resources Management, Certified Professional (SHRM-CP), Certified
Notable Accomplishments:
Implementation of a HRIS Platform (UltiPro to ADP) to include the integration of benefits carriers. Creation of a job matrix and standardization of positions within the company for internal equity. Creation of a recruiting plan for building a talent pipeline for operational efficiency. Renegotiated contract terms for creating a competitive business advantage.
Systems and Software
- HRIS/HRMS: Oracle, ADP, iCIMS, Ultipro
- Performance Management: Laserbeam
- Proficient in Microsoft Suite: Teams, Word, Excel, Powerpoint, Access, Outlook
- Adobe Pro
- Sharepoint
Timeline
HR Staffing Program Manager
Chugach Alaska Services, LLC.
01.2021 - Current
HR Generalist/Business Partner
Cook Inlet Tribal Council, Inc.
01.2018 - 01.2020
HR Compensation Analyst/Administrator
Arctic Slope Regional Corporation
01.2016 - 01.2018
Senior Administrator
Arctic Slope Regional Corporation
01.2012 - 01.2015
Executive Assistant, Shareholder Programs
Arctic Slope Regional Corporation
01.2010 - 01.2012
M.A Psychology -
Pepperdine University
B.A Sociology -
University of Alaska
A.A.S Process Technology -
University of Alaska
Certificate Degree, Business Administration -
University of Washington
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