Kayla Castleberry

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Organized merchandise displays to optimize space and improve product visibility.
• Processed transactions efficiently using point-of-sale systems to ensure accurate sales recording.
• Maintained store cleanliness and organization to comply with company standards and safety regulations.
• Collaborated with team members to replenish stock and ensure inventory accuracy on shelves.
• Handled customer complaints in a professional manner, fostering positive relationships and retention.
• Trained new associates on store policies, procedures, and customer service best practices.
• Implemented promotional displays that attracted customer attention and increased sales opportunities.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

Picked,sorted and placed the right parts on the line for each machine to be processed out. Received parts in from the vendors.

Open the store counting the safe counted the tills making sure the money is correct. After opening and making sure the store was tidy began taking customers making sure they were always satisfied and would love to return. Also received product from the vendors and stocked in the correct place. After all said and done I began to count down for the next cashier making sure the store was in tip top shape.

I stared off as a carhop to a cook to management. I started out as a carhop age 16 I really enjoyed dealing with customers and money it really brought enjoyment to my life it created an amazing and the most great customer service in me I want to thank Todd Smith the general manager for giving me this shot into my life's future he taught me if you have time to lean it's time to clean. So always a busy environment making the drinks food and taking to the customer having a huge smile on my face greeting them and taking money at then end of my shift I counted my what we called money pouch just too make sure everything was correct at the end of the day I really enjoyed and took pride in making customers happy and making sure all money was correct