Kayla Cavalier
Napoleonville,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Utility Billing Clerk
Assumption Parish Waterworks
07.2023 - 11.2025
- Processed customer payments
- Established new customer accounts
- Responded to customer inquiries and complaints.
- Maintained accurate account records.
- Reviewed incoming meter readings for accuracy before inputting data into the billing system, catching potential errors early.
- Simplified complex rate structures for customers through clear explanations, enhancing understanding of billed services.
Barbera Chevrolet
Service Advisor
11.2020 - 07.2023
- Communicated with customers to resolve product issues, ensuring exceptional customer satisfaction.
- Managed customer complaints and maintained records.
- Engaged with parts department to ensure timely availability of necessary components.
- Provided comprehensive service updates to clients, ensuring transparency throughout the repair process.
Toolroom Attendant
Traid Electric and Controls
04.2018 - 02.2019
- Improved tool organization and accessibility by implementing a comprehensive inventory system.
- Collaborated with team members to identify necessary tools for projects, ensuring timely availability.
- Indexed locations of tools to facilitate quick retrievals from various shops.
- Developed an efficient system for tracking borrowed tools, improving accountability among team members while minimizing misplaced items.
The Weitz Company
Document Control Administrator
06.2015 - 02.2017
- Received and distributed incoming and outgoing iron and pipe drawings.
- Audit drawings for errors and updated with accurate revisions.
- Reported daily head count of all employees.
- Filed
- Communicated with field supervisors.
Thibodaux Regional Medical Center
Receptionist
02.2011 - 05.2012
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Scheduled appointments, billing, invoice, collection & data entry.
St. Elizabeth Physicians
Receptionist
10.2007 - 12.2010
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Scheduling, billing, collections and data entry.
Louisiana Women Heathcare
Receptionist
08.2005 - 10.2007
- Scheduling, billing, invoicing, collection and data entry.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Education
Diploma - Medical Office Specialist
Ascension College
Gonzales, LA08-2005
High School Diploma -
Assumption High School
Napoleonville, LA05-2004
Skills
- Teamwork orientation
- Invoice generation
- Software navigation
- Customer communication
- Data inputting
- Payment transactions
- Problem-solving
- Multitasking
- Organizational skills
- Documentation skills
- Team building
- Reliability
Timeline
Utility Billing Clerk
Assumption Parish Waterworks
07.2023 - 11.2025
Barbera Chevrolet
Service Advisor
11.2020 - 07.2023
Toolroom Attendant
Traid Electric and Controls
04.2018 - 02.2019
The Weitz Company
Document Control Administrator
06.2015 - 02.2017
Thibodaux Regional Medical Center
Receptionist
02.2011 - 05.2012
St. Elizabeth Physicians
Receptionist
10.2007 - 12.2010
Louisiana Women Heathcare
Receptionist
08.2005 - 10.2007
Diploma - Medical Office Specialist
Ascension College
High School Diploma -
Assumption High School
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