Summary
Overview
Work History
Education
Skills
Prior Experience
Professional Development
Timeline
Generic

Kayla Chabert

Houma,LA

Summary

Dedicated leader with extensive experience in the personal care industry. Successfully established and ran a high-end salon and spa business for 17 years, demonstrating strong entrepreneurial skills and self-motivation. Proficient in business administration, management, and finances, driving organizational growth and excellence. Known for combining big-picture strategy with meticulous attention to detail to achieve outstanding results. Exceptional presentation skills, both verbal and written, enabling the development of positive relationships with staff, customers, and business partners. Deep knowledge of hair care, massage therapy, nail care, aesthetics, and various other salon and spa services. Experienced Master Barber skilled in shear work, coloring techniques, color correction, extensions, perming, and grooming for both women and men. Passionate about every aspect of the beauty industry and committed to personal growth and skill enhancement. Recognized as an educator for all skill levels, breaking down barriers for the most profitable outcomes. Expertise in creating a thriving culture for beauty brands, business owners, and stylists to excel at their core goals. Additionally serves as a board member and educator at Career Magnet School.cosmotology program.

Overview

17
17
years of professional experience

Work History

Co-Manager

Ulta
03.2024 - Current
  • Responsible for supporting the General Manager in overseeing the entire store operations, ensuring a high level of guest services and driving sales in a high volume fast pace work environment. While maintaining all previous role responsibilities as a retail manager
  • Support the General Manager in allocating resources and handling staffing and scheduling, ensuring optimal productivity and performance
  • Spearheading the design, setup, and execution of large and small events. This includes brands, salon, district wide and celebrity events. Meeting and exceeding goals while bringing awareness to the consumer.
  • Maintain salon operations scheduling, inventory, planogram, training, events, service hiring, client retention, and education
  • Grew customer base and boosted loyalty with strategic engagement and raise average ticket through add-ons and retools..
  • Increased Salon staff productivity by providing ongoing training, motivation, and performance evaluations.
  • Assisted in obtaining talented ambitious boutique associates. Educating them on best practices to drive sales and exceed goal standards
  • Fostering a positive work culture that encourages growth through recognition though out the store
  • Building a diverse team that optimize each others performance strength to reach higher levels of expectations.

Retail Sales Manager

Ulta
03.2022 - 03.2024
  • Meeting and exceeding sales, profitability, and operational goals
  • Organizing and performing in-salon classes to enhance sales and performance
  • Planning and executing successful in-store mass category and prestige product events to meet and exceed sales goals
  • Enhancing the Ulta Beauty brand through education and guest experience
  • Reviewing and interpreting financial and operational reporting, including store visits and audit results
  • Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs, and resources
  • Attracting, hiring, training, coaching, developing, and retaining a diverse team of top talent and stylists
  • Enhancing associate engagement by building a high-performance environment that inspires and encourages
  • Establishing strong brand partner relationships that are mutually beneficial in achieving sales and service goals
  • Promoting service excellence to leadership by sharing best practices, establishing priorities, and providing support
  • Prioritizing tasks and managing store workload
  • Protecting company assets and minimizing loss according to store standards and operating procedures, including workplace safety, inventory control, and loss prevention
  • Supporting continuous improvement by implementing company programs
  • In charge of tracking district credit application
  • Creating and implementing business tactics to increase metric numbers within seventeen stores
  • Holding educational classes for stylist and associates on business acumen, product knowledge, and practical skills.

Owner / Manager / Stylist / Educator

The Salon & Spa Services LLC
08.2007 - 08.2021
  • Launched and successfully ran all aspects of the region’s first-day spa and med spa
  • Collaboration with Brand sales associates to give the exposure the brand desired to meet sales goals and create loyalty with an established clientele
  • Continuing to support and educate the entire team to reach and exceed personal and professional goals
  • Recruited, hired, and implemented personal experiences and education to mentor and create top performers
  • Held classes within the region for multiple haircare products including shear work, formal styles, color and highlight techniques
  • Set monthly retail sales goals, and motivated staff and managers to consistently meet or exceed expectations
  • Reviewed and followed data trends to increase revenue and meet quarterly goals
  • Forged and maintained lucrative partnerships with other local businesses
  • Actively organized and engaged in charity and community events to help others prosper
  • Generated creative advertising content on TV, radio, and all social media platforms
  • Created and organized successful marketing events such as large galas and fashion shows
  • Branded and distributed proprietary a full haircare line and cosmetic lines
  • Created strategic omni sales goals based on the past matrix of the previous quarter.

Education

Coursework toward: Bachelor’s Degree – Visual Arts -

College of the Ozarks
Branson, MO

Barber License -

Academy of Hair Design
Springfield, MO
01.1999

Skills

  • Microsoft Office (Word, Excel, PowerPoint)
  • Bella
  • Kronos
  • Staff Training and Development
  • Educator
  • Merchandise planning
  • Promotions and Marketing
  • Strong Communication Skills
  • In-depth product knowledge
  • Adaptable Teaching Styles
  • Public Speaking Confidence
  • Advanced Haircutting and Coloring Techniques
  • Social Media Marketing
  • Master Barber 25 years

Prior Experience

Gained a strong foundation in the personal care industry as a stylist and makeup artist for Merle Norman Secrets. Excelled in multiple sales, customer service, and restaurant management jobs. Served as a stylist for the Mrs. USA Pageant.

Professional Development

  • Certified Redken chromatics
  • Certified Paul Mitchell color/ razor/ business
  • Certified Moroccan Oil formal design
  • Certified Cinderella Hair extensions (sew in, I-tip, tape, veil, glue bonds)
  • Certified Bare Mineral artist
  • Cryoskin certified
  • Certified Diva Curl texture cut
  • Andis zero fade
  • More than 70 continuing education classes on various business topics including marketing, social media, data analytics, consumer behavior, pricing strategies, influencing new generations, business ethics, competitor research, creating a beauty brand, plus many more.

Timeline

Co-Manager

Ulta
03.2024 - Current

Retail Sales Manager

Ulta
03.2022 - 03.2024

Owner / Manager / Stylist / Educator

The Salon & Spa Services LLC
08.2007 - 08.2021

Coursework toward: Bachelor’s Degree – Visual Arts -

College of the Ozarks

Barber License -

Academy of Hair Design

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Kayla Chabert