Summary
Overview
Work History
Skills
Accomplishments
Timeline
Hi, I’m

Kayla Chapmon

Travis AFB,CA
Kayla Chapmon

Summary

I am highly energetic, outgoing and detail-oriented. I can handle multiple responsibilities simultaneously while providing exceptional customer service.I am also very reliable and friendly who quickly learns and masters new concepts and skills. I'm passionate about helping customers and creating a satisfying and confident experience. I have been told by many employers, that I am a Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task, and work well independently.

Overview

2
years of professional experience

Work History

Walmart

Walmart Employee
04.2014 - 11.2015

Job overview

Duties:-Answered customers’ questions and addressed problems and complaints in person and via phone. -Helped customers select products that best fit their personal needs. -Educated customers on product and service offerings. -Maintained visually appealing and effective displays for the entire store. -Offered exceptional customer service to differentiate and promote the company brand. -Kept the showroom clean and maintained neat, orderly product displays.-Consulted with customers on the latest styles and trends. -Completed floor replenishment to guarantee size availability and promote customer satisfaction. -Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Skills

  • Cash handling accuracy
  • Loss prevention
  • Store planning and design
  • Mathematical aptitude
  • Organized
  • Time management
  • Friendly
  • Loves to learn new things
  • Can work Independently
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Flexible schedule
  • Superb sales professional
  • Fast Paced
  • Works well with others
  • Customer Service Help
  • Eager to go above and beyond for the customers

Accomplishments

Accomplishments


  • Demonstrated strong communication skills through Active Learning and Communication Classes.
  • Packed containers and re-pack damaged containers.
  • Inspected products to ensure highest quality.
  • Restocked and organized items as necessary and as directed.
  • Mentored more than 6 new sales associates.
  • Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
  • Multi-tasking
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Timeline

Walmart Employee
Walmart
04.2014 - 11.2015

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Kayla Chapmon