Kayla Coffill
Plymouth,CT
Summary
Insightful Human & Business Resource Coordinator who assists HR & executive teams with staffing, record-keeping, & all other aspects of office/people management. Detail-oriented team player with strong organizational skills. Plans and prioritizes work to achieve goals and targeted results with minimal supervision. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
HR/Business Resource Coordinator
Light Metals Coloring
08.2023 - Current
- Optimized resource allocation by assessing project requirements and assigning appropriate personnel.
- Implemented resource management software to centralize information and improve overall visibility into project progress.
- Managed budget constraints, ensuring optimal use of resources while maintaining costeffectiveness.
- Established strong relationships with key stakeholders across various departments, fostering collaboration and smooth cooperation on projects.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Maintained human resources information system and kept employee files up to date and accurate.
- Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
- Enhanced company culture by organizing team-building events and professional development opportunities.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Played a key role in successful office relocation by coordinating IT equipment transfer and setup.
- Provided timely technical support to employees, minimizing downtime and maintaining workflow continuity.
Quality Control Administrator
Perry Technology Corp.
08.2022 - 09.2023
- Maintained up-to-date knowledge of industry trends, ensuring continuous improvement in quality control processes.
- Managed supplier relationships, ensuring timely delivery of high-quality raw materials for production needs.
- Optimized inventory management systems, reducing waste and maintaining adequate stock levels for efficient operations.
- Contributed significantly towards the achievement of company goals by consistently meeting and exceeding established quality control targets.
- Played an integral role in securing ISO 9001 certification by diligently adhering to strict guidelines and maintaining proper documentation.
- Established clear communication channels between departments, fostering collaboration in addressing quality issues.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
Veterinary Technician
Vetcor
09.2017 - 01.2023
- Educating clients on general care, vaccine protocols, and recommended services, products and testing
- Assisting the doctor with restraint and performing radiologic, blood, cytologic and other tests in hospital
- Operating necessary equipment including anesthetic, blood, X-Ray, and microscope
- Reviewing test results and protocols for treatment with clients
- Writing estimates for procedures upon request and discussing financial options with clients.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Answered owner animal health questions and advised on best care practices.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Educated clients on nutrition, preventive health and other animal care.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Veterinary Technician
Glastonbury Animal Hospital
01.2016 - 03.2017
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Surface Mount Machine Operator
Altek Electronics Inc.
09.2014 - 01.2016
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Veterinary Technician
Niantic Animal Hospital
02.2011 - 06.2014
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
- Maintained detailed records of animal health care and diagnostic treatments.
- Collected and prepared specimens for laboratory testing.
Veterinary Technician
Ansonia-Westfield Vet Hospital
08.2008 - 02.2011
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Designed and created client education materials and marketing materials for hospital services.
- Obtained patient history from owners and performed physical examinations.
Assistant Store Manager
Blockbuster
03.2007 - 08.2008
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
High school diploma -
Bristol Adult Education
Bristol, CT07.2007
Skills
- Training Coordination
- Staff Development
- Meeting facilitation
- Relationship Building
- Microsoft Office
- Documentation and Recordkeeping
- Human Resources Support
- Employee Relations
- Human Resources Management Systems
- New Hire Onboarding
- Management Consulting
References
Available upon request
Timeline
HR/Business Resource Coordinator
Light Metals Coloring
08.2023 - Current
Quality Control Administrator
Perry Technology Corp.
08.2022 - 09.2023
Veterinary Technician
Vetcor
09.2017 - 01.2023
Veterinary Technician
Glastonbury Animal Hospital
01.2016 - 03.2017
Surface Mount Machine Operator
Altek Electronics Inc.
09.2014 - 01.2016
Veterinary Technician
Niantic Animal Hospital
02.2011 - 06.2014
Veterinary Technician
Ansonia-Westfield Vet Hospital
08.2008 - 02.2011
Assistant Store Manager
Blockbuster
03.2007 - 08.2008
High school diploma -
Bristol Adult Education
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