Kayla Coker
PICKENS,SC
Summary
Proven problem-solver and efficient multitasker, I leveraged my equipment operation and customer service skills at Yokohama Trading International to enhance quality control measures and streamline processes. By focusing on significant improvements and fostering strong team communication, I contributed to a notable increase in product quality and operational efficiency.
Overview
13
13
years of professional experience
Work History
Machine Handler, Customer Care Rep
Resort Home Spa Decor
01.2021 - 06.2024
- Performed routine cleaning procedures on machinery, promoting a clean work environment while prolonging equipment life.
- Maintained detailed records of machine performance data for analysis and future improvements.
- Enhanced production efficiency by maintaining and troubleshooting machinery to ensure smooth operations.
- Managed inventory levels for necessary parts and supplies, ensuring continuous availability for repairs or replacements as needed.
- Boosted team morale with strong communication skills and a proactive approach to problemsolving.
E.O.L. Quality Control
Yokohama Trading International
12.2016 - 03.2020
- Assisted in root cause analysis investigations for non-conforming products, contributing valuable insights and recommendations for corrective actions.
- Streamlined communication between departments, resulting in improved issue resolution and faster response times.
- Identified opportunities for process improvements through careful analysis of inspection data and trends, leading to more effective quality control measures.
- Improved product quality by conducting thorough inspections and identifying defects in materials.
Deli Bakery Manager, Produce Manger, Cake Decorati
BI-LO
02.2011 - 11.2016
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Increased customer satisfaction by introducing custom order service, allowing for personalized bakery products.
Education
Pickens High School
Pickens, SCSkills
- Customer service
- Equipment operation
- QC
- Problem-solving abilities
- Multitasking
- Verbal Communication
Timeline
Machine Handler, Customer Care Rep
Resort Home Spa Decor
01.2021 - 06.2024
E.O.L. Quality Control
Yokohama Trading International
12.2016 - 03.2020
Deli Bakery Manager, Produce Manger, Cake Decorati
BI-LO
02.2011 - 11.2016
Pickens High School
Similar Profiles
Alyssia MillerAlyssia Miller
Store Director at At Home - Home Decor and Holiday SuperstoreStore Director at At Home - Home Decor and Holiday Superstore
Naveen Kumar KellaNaveen Kumar Kella
Project Planner – Control Tower at Home Lane (Home vista Decor and Furnishing Pvt Ltd)Project Planner – Control Tower at Home Lane (Home vista Decor and Furnishing Pvt Ltd)
Kevin KirkKevin Kirk
Inventory Control Manager at At Home The Home Decor SuperstoreInventory Control Manager at At Home The Home Decor Superstore
Zach ShipmanZach Shipman
Engineer at Parker District Fire DepartmentEngineer at Parker District Fire Department
Timothy SmithTimothy Smith
Relief Driver at Parker District Fire DepartmentRelief Driver at Parker District Fire Department