Kayla Collett
Stinnett,KY
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Manager/Dental Assistant
Red Bird Clinic, Inc.
08.2010 - Current
- Answering phones and scheduling appointments
- Updating and maintaining patient dental records
- Overseeing patient check in procedures
- Scheduling referrals
- General office administration
- Preparing & filing insurance claims
- Recruiting and training new employees
- Sending patients billing statements
- Personnel supervision
- Researched and resolved billing discrepancies to enable accurate billing.
- Developed and maintained billing procedures to make timely payments.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Adhering to confidentiality and HIPAA requirements
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments procedures daily.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Dental Assistant
Dr. Terry Bryant D.M.D
05.2009 - 07.2010
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Education
Present -
Hazard Community And Technical College
Graduated -
Red Bird Christian School
01.2008
Skills
- Excellent multi-tasking ability
- Billing
- Data Entry
- Workflow Planning
- Project Management
- Strategic Planning
- MS Office
- Computer Skills
- Scheduling and Coordinating
- Decision-Making
- Customer Relationship Management
- Problem Resolution
- Teamwork and Collaboration
- Professional and Courteous
- Team Leadership
- Managing Operations and Efficiency
- Administration and Reporting
- Work Planning and Prioritization
- Goal Setting
References
Tracy Nolan, Director of Community Outreach, Red Bird Mission, (859) 601-7456
Dr. William Collins D.M.D, Dental Director, Red Bird Clinic, Inc.,(606) 422-9663
Dr. Terry Bryant D.M.D, (606) 599-8856
Certification
- Expanded Duty Dental Assistant (University of Louisville)
- Coronal Polishing (University of Kentucky)
- Safe and effective use of Radiology (University of Kentucky)
- Certified Community Health Worker
- KPAP Advocate
- Mental Health First Aid
- CPR/First Aid
Timeline
Office Manager/Dental Assistant
Red Bird Clinic, Inc.
08.2010 - Current
Dental Assistant
Dr. Terry Bryant D.M.D
05.2009 - 07.2010
Present -
Hazard Community And Technical College
Graduated -
Red Bird Christian School
- Expanded Duty Dental Assistant (University of Louisville)
- Coronal Polishing (University of Kentucky)
- Safe and effective use of Radiology (University of Kentucky)
- Certified Community Health Worker
- KPAP Advocate
- Mental Health First Aid
- CPR/First Aid
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