Kayla Collett
Stinnett,KY
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Manager/Certified Community Health Worker
Red Bird Clinic, Inc. (Non-profit organization)
08.2010 - Current
- Answering phones and scheduling appointments
- Updating and maintaining patient records
- Overseeing patient check-in procedures, Scheduling referrals
- General office administration
- Preparing & filing insurance claims, Managing inventory
- Managing income-based programs
- Gathering proper documentation and determining eligibility
- Recruiting and training new employees
- Sending patients billing statements, Personnel supervision
- Managing daily/monthly/yearly reports, Scanning appropriate documents into patient chart
- Checking insurance eligibility
- Assigning tasks to staff, Reviewing inventory
- Adhering to confidentiality and HIPAA requirements, Assisting in grant proposals
- Helped vulnerable individuals navigate complex healthcare system.
- Explained required eligibility applications to patients and helped complete applications for services.
- Monitored and documented participants' progress toward individualized health goals.
- Facilitated health screenings with follow-up care to target specific issues.
- Counseled patients on health-related topics and lifestyle changes for improved well-being.
- Created and distributed health-related education materials to improve program awareness.
- Developed and maintained relationships with community partners to build program scope.
- Addressed patient concerns and provided support to vulnerable demographics.
- Collaborated with local organizations to expand health services and resources.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
Dental Assistant
Dr. Terry Bryant D.M.D
05.2009 - 07.2010
- Recorded patients health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared patient x-rays and images for dentist review.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Took dental images following strict patient protection rules, applying lead aprons.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Scheduled and confirmed patient appointments.
- Staged tray for procedures by arranging dental instruments and equipment.
- Monitored patient comfort and safety during dental procedures.
- Verified patient insurance eligibility and benefits.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Education
Associate of Science -
Hazard Community And Technical College
Hazard, KY12.2025
High School Diploma -
Red Bird Christian School
Beverly, KY05.2008
Skills
- Organized and Detail-Oriented
- Microsoft Office/Excel Proficiency
- Individual and Community Advocacy
- Community Outreach
- Client and Community Service
- Clerical Support
- Strong verbal and personal communication skills
- Ability to organize, prioritize and work under extreme pressure
- Attention to detail and ability to consistently follow order and direction
- Excellent Communication skills
- Active listening
- Adhere to confidentiality and HIPAA requirements
Certification
- Expanded Duty Dental Assistant (University of Louisville)
- Coronal Polishing (University of Kentucky)
- Safe and effective use of Radiology (University of Kentucky)
- Certified Community Health Worker
- KPAP Advocate
- Mental Health First Aid
- CPR/First Aid
Professional References
- Tracy Nolan, Director of Community Outreach Red Bird Mission, (859) 601-4756
- Dr. William Collins D.M.D, Dental Director Red Bird Clinic, Inc., (606) 422-9663
- Dr. Terry Bryant D.M.D, (606) 599-8856
- Penny Gray, (606) 275-5149
Timeline
Office Manager/Certified Community Health Worker
Red Bird Clinic, Inc. (Non-profit organization)
08.2010 - Current
Dental Assistant
Dr. Terry Bryant D.M.D
05.2009 - 07.2010
- Expanded Duty Dental Assistant (University of Louisville)
- Coronal Polishing (University of Kentucky)
- Safe and effective use of Radiology (University of Kentucky)
- Certified Community Health Worker
- KPAP Advocate
- Mental Health First Aid
- CPR/First Aid
Associate of Science -
Hazard Community And Technical College
High School Diploma -
Red Bird Christian School
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