Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Kayla Connors

76 Irving Street Central Islip,NY

Summary

Highly motivated and certified medical assistant with a strong work ethic, experienced in fast-paced healthcare settings. Skilled in phlebotomy, EKG, vital sign recording, and patient preparation. Proven ability to manage multiple tasks and adapt to changing environments.

Overview

9
9
years of professional experience

Work History

Crew Member

Tropical Smoothie
Hauppauge, New York
02.2023 - 10.2024
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Resolved customer complaints in a professional manner.
  • Processed orders in the computer system, relaying specifics to the kitchen.
  • Trained new hires on proper cash handling methods, food preparation standards, product knowledge, and customer service protocols.
  • Executed opening and closing tasks, including setting up workstations and cleaning surfaces.
  • Handled phone inquiries efficiently.

Sales Associate

Spencer's Gifts
Bay Shore, New York
04.2021 - 02.2022
  • Greeted and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Adhered to company initiatives and achieved established goals.
  • Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.

Crew Member

McDonald's
Central Islip, NY
01.2016 - 11.2020
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Provided excellent customer service to maintain a positive atmosphere.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Planned and implemented training sessions for new fast food crew members.
  • Assisted in resolving customer complaints quickly and efficiently.

Education

Certification - Medical Assisting

Hunter Business School
Levittown, NY
12-2024

Skills

  • HIPAA and OSHA Compliance
  • Phlebotomy
  • Electrocardiography (EKG)
  • Recording Vital Signs
  • CPR Certified
  • CPT and ICD-10 Coding
  • Patient-focused Care
  • ECG Data Evaluation
  • Medical Terminology
  • Valid NYS Driver's License
  • EHR and EMR Knowledge
  • Multitasking and Organization
  • Phone and Email Etiquette
  • Medical Billing and Coding

Accomplishments

  • Achievement award: Successful completion of 25 venipunctures and 5 capillary punctures.
  • Achievement award: Successful completion of 10 Electrocardiograms.

References

References available upon request.

Timeline

Crew Member

Tropical Smoothie
02.2023 - 10.2024

Sales Associate

Spencer's Gifts
04.2021 - 02.2022

Crew Member

McDonald's
01.2016 - 11.2020

Certification - Medical Assisting

Hunter Business School

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Kayla Connors