Kayla Corcelli

• Efficiently manage administrative tasks for multiple superintendents and a team of more than 25 people, ensuring smooth operations.
• Demonstrate empathy and professionalism in providing customer service during sensitive times, coordinating burials and plot sales.
  Streamline financial operations by handling invoice processing, check requests, and purchase requisitions, improving efficiency.
• Generate crucial reports on capital budgets and operational statuses, providing valuable insights for decision-making.
• Maintain and update department webpages, ensuring accurate and up-to-date information.

• Oversaw operations and supervised a team of 10, ensuring seamless daily routines and adequate break times.
• Cultivated strong relationships with over 50 families, enhancing school culture and boosting satisfaction rates.
• Pioneered an innovative environmental curriculum, integrating 50+ monthly hands-on activities to foster sustainability awareness in early childhood education.
• Honed problem-solving and decision-making abilities, effectively navigating challenging interactions with staff and parents.
• Stepped in as Director-on-Site when required, demonstrating leadership and adaptability.

● Teach children in Pre-K-7th grade how to hike, mountain bike, rock climb, kayak, canoe, and standup paddle board.
● Teach importance of Leave No Trace, self empowerment through challenge by choice, outdoor ethics, and outdoor inclusivity.
● Helped participants identify harmful plants and wildlife in the area.
● Taught participants how to identify native flora and fauna in the area.

• Trained new employees on company policies, procedures, and best practices for optimal performance.
• Collaborated with management to develop strategies for improving overall store operations.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
• Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

• Orchestrated experiential learning through interpretive hikes and science-focused classes, fostering environmental consciousness among school-age children.
• Pioneered engaging group activities such as folk dancing and environmental debates, successfully captivating over 50 participants per event.
• Devised and implemented outdoor challenges, including rock climbing and ropes courses, promoting teamwork and resilience among groups of up to 13 participants.
• Enhanced participants' understanding of local ecosystems through hands-on training in identifying harmful and native species, resulting in increased species recognition.
• Spearheaded trail maintenance tasks, ensuring safe and accessible outdoor learning environments by removing noxious weeds and clearing overgrown trails.

• Spearheaded community engagement initiatives as an Interpretive Naturalist at Lake Metroparks, leading 3+ sustainable programs weekly.
• Managed front desk operations, handled cash transactions, and enhanced visitor experience by providing comprehensive exhibit and program information.
• Crafted and delivered engaging presentations and tours, enriching visitor knowledge on geology, biology, and conservation.
• Supervised a team of 10 volunteers, fostering a collaborative environment during weekly gardening activities.
• Positively impacted visitor experience and park's sustainability through effective project management and event execution.

• Supervised and coordinated a team of 10 employees, ensuring seamless office operations.
• Devised and implemented weekly schedules, effectively managing class, sports, and other conflicts.
• Stepped in to cover shifts, demonstrating adaptability and commitment to team success.
• Handled an average of 5 phone calls per shift, efficiently gathering information and directing calls.
• Contributed to the Marketing and Communications Department projects, showcasing versatility and initiative.