Kayla Crawford
Summary
Looking for an opportunity to work as a Registered Behavior Technician where I can apply my knowledge of behavior management, social skills development, and positive reinforcement techniques.
Overview
6
6
years of professional experience
Work History
Shift Leader
3 Natives
2017.12 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Professional Nanny
Victoria Williams
2023.05 - 2023.10
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and socialization.
- Taught children everyday skills and language.
Receptionist/Front Desk Manager
Coastal Detox
2023.03 - 2023.07
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Social Work
Indian River State College
Ft. Pierce, FLHigh School Diploma -
Saint Lucie West Centennial High School
Port Saint Lucie, FL04.2020
Skills
- Routine Management
- Activity Planning
- Sports and exercise encouragement
- Behavior management techniques
- Age-appropriate playtime
- CPR training
- Positive attitude and energy
- Multitasking capabilities
Timeline
Professional Nanny
Victoria Williams
2023.05 - 2023.10
Receptionist/Front Desk Manager
Coastal Detox
2023.03 - 2023.07
Shift Leader
3 Natives
2017.12 - Current
Social Work
Indian River State College
High School Diploma -
Saint Lucie West Centennial High School