Kayla Crisler

Olive Branch ,MS

Summary

Goal-oriented full time student at NWCC currently enrolled in BSN program. Skilled in customer operations. Experienced with Microsoft Word and Excel.

years of professional experience

Fedex

10.2023 - 04.2024

Operated range of heavy equipment on regular basis with advanced skill.
Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.

Blue Ribbon Laundry

11.2022 - 09.2023

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.

Starbucks

10.2021 - 09.2022

Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.

Northwest Mississippi Community College, Southaven, MS

Customer Service Skills, Detail Oriented, Communication, Time Management, Organizational Skills, Adaptability

Heavy Equipment Operator - Fedex

10.2023 - 04.2024

Customer Service Representative - Blue Ribbon Laundry

11.2022 - 09.2023

Barista - Starbucks

10.2021 - 09.2022

Northwest Mississippi Community College - ,