Kayla Cross
Teaneck
Summary
Compassionate and adaptive professional with a background in patient care and customer service. Skilled in monitoring patient needs and collaborating with healthcare teams to ensure high-quality holistic care. Committed to improving patient experiences through effective communication and teamwork.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Bergen Internal Medicine LLC
Fort Lee
08.2024 - Current
- Monitored patient comfort levels and reported any concerns to nursing staff for timely intervention.
- Documented patient care activities accurately in electronic health records to maintain up-to-date information.
- Maintained cleanliness and organization of medical equipment to ensure readiness for patient care.
- Assisted in performing routine diagnostic tests, contributing to effective patient assessment.
Waitress
BJ's Restaurant & Brewhouse
Teterboro
11.2024 - Current
- Maintained cleanliness and organization of tables and dining areas to enhance customer experience.
- Monitored dining area for guest needs, promptly addressing requests to ensure seamless service.
- Trained new staff on restaurant procedures and customer service standards to promote team efficiency.
Research Intern
Saint Peter's University Hospital
New Brunswick
01.2024 - 05.2024
- Collected and analyzed data to identify trends and patterns in research findings.
- Participated in meetings to discuss research strategies and project developments.
- Maintained organized records of research data and documentation for future reference.
Volunteer
Holy Name Hospital
Teaneck
10.2017 - 03.2020
- Built and maintained working relationships with peers and upper management.
- Helped transport patients to other departments within the hospital or clinic setting.
- Checked in and offered water, care for patients
Education
Associate of Science - Nursing
Sister Claire Tynan School of Nursing
Englewood Cliffs, NJ05-2027
Bachelor of Science - Exercise Science
Rutgers University
New Brunswick, New Jersey, NJ05-2025
Skills
- Patient care
- Data analysis
- Customer service
- Team collaboration
- Electronic health records
- Research documentation
- Medical terminology
- Hospitality and accommodation
- Adaptive
- Stress-tolerant
Certification
BLS-AHA 9/19/2024
References
References available upon request.
Timeline
Waitress
BJ's Restaurant & Brewhouse
11.2024 - Current
Patient Care Technician
Bergen Internal Medicine LLC
08.2024 - Current
Research Intern
Saint Peter's University Hospital
01.2024 - 05.2024
Volunteer
Holy Name Hospital
10.2017 - 03.2020
Associate of Science - Nursing
Sister Claire Tynan School of Nursing
Bachelor of Science - Exercise Science
Rutgers University