Kayla Cruz
Marietta
Summary
Dedicated, service-oriented professional with a strong background in law enforcement, education, and customer service. Proven leadership in fast-paced environments with a commitment to teamwork, communication, and excellence. Currently pursuing a Master’s in Education to blend real-world experience with academic growth in support of future teaching goals. Passionate about making a positive impact through education and fostering a supportive learning environment for students.
Overview
9
9
years of professional experience
Work History
Police Officer
Smyrna Police Department
08.2023 - Current
- Maintain public safety and enforce laws with professionalism and integrity
- Prepare detailed reports and uphold department standards
- Certified in multiple POST law enforcement disciplines
Paraprofessional and Track Coach
Veterans Park Academy for the Arts
03.2021 - 05.2023
- Supported exceptional student education (ESE) programs and general instruction
- Collaborated with teachers to implement effective educational strategies
- Coached and mentored students in track and field
Leadership Ambassador
Amazon
11.2021 - 08.2022
- Led team training initiatives to improve operational efficiency
- Handled pallet jacks, sorting, staging, and logistics coordination
Customer Service
Planet Fitness
09.2019 - 12.2020
- Delivered front-desk customer support and maintained facility cleanliness
- Specialized in member engagement and retention
Sales Associate
Foot Locker
06.2016 - 07.2017
- Assisted customers in a fast-paced retail environment
- Handled transactions and maintained store organization
Education
8 Years of Service -
United States Army
Master of Education - Teaching
American Military University
09-2025
Bachelor of Applied Science - Health Science
American Military University
12-2022
High School Diploma -
Lehigh Senior High School
Lehigh Acres, FL05.2017
Skills
- Certified Law Enforcement Officer (POST)
- Leadership & Team Management
- ESE/Behavioral Support
- Crisis De-escalation & Conflict Resolution
- Customer Service & Sales
- Coaching & Mentorship
- Classroom Assistance & Instruction
- Relationship building and management
- Clear and concise report creation
- Efficient data input
- Skilled in digital tools and technologies
- Prioritization and deadline management
Timeline
Police Officer
Smyrna Police Department
08.2023 - Current
Leadership Ambassador
Amazon
11.2021 - 08.2022
Paraprofessional and Track Coach
Veterans Park Academy for the Arts
03.2021 - 05.2023
Customer Service
Planet Fitness
09.2019 - 12.2020
Sales Associate
Foot Locker
06.2016 - 07.2017
8 Years of Service -
United States Army
Master of Education - Teaching
American Military University
Bachelor of Applied Science - Health Science
American Military University
High School Diploma -
Lehigh Senior High School
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