Kayla Cullen
Fredericksburg,VA
Summary
Project Manager with extensive experience at Sentry Force Security, specializing in crisis management and strategic planning. Demonstrated ability to enhance operational efficiency and staff readiness across diverse projects, achieving timely delivery and exceptional security results. Skilled in compliance oversight and interagency coordination, with proficiency in Microsoft Office and tactical decision-making.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Project Manager
Sentry Force Security
Fairfax, Virginia
03.2025 - Current
- Managed project timelines and resources for security operations across multiple projects.
- Coordinated communication between clients and security teams to ensure project alignment.
- Developed and implemented security protocols, enhancing operational efficiency for various projects.
- Oversaw onboarding and training programs, improving staff readiness and performance.
- Simultaneously managed multiple projects with competing deadlines, ensuring timely delivery.
Assistant Senior Watch Officer
United States Agency International Development- Cayuse Federal Service
Washington, DC
11.2024 - 09.2025
- Managed RFI database, overseeing assignment, tracking, review, and approval of Requests for Information.
- Maintained situational awareness of USAID-related events and incidents, delivering real-time intelligence updates.
- Coordinated with U.S. Government agencies on biological incidents and emergency response operations.
- Facilitated communication with principals in the Department of State, Office of Personnel Management, CDC, and other executive agencies.
- Utilized intelligence platforms to access real-time operational data and critical information resources.
Operations Analyst
Defense Health Agency- Cayuse Technologies
Falls Church, VA
10.2022 - 11.2024
- Supported leadership by addressing inquiries and delivering concise briefings.
- Compiled shift reports while monitoring and tracking significant events.
- Acted as primary liaison between stakeholders, offering 24/7 feedback on RFIs and RFAs.
- Provided timely updates to Joint Operations Center (JOC) staff regarding impactful events.
- Completed all required training in accordance with established regulations.
- Ensured compliance with HIPAA guidelines to protect sensitive information.
Intel Analyst
The World Bank Group- Allied Universal
Washington, DC
09.2021 - 10.2022
- Collaborated with government intelligence agencies and private sector organizations to create comprehensive risk profiles for senior leadership briefings.
- Mentored and managed team members, enhancing performance in daily responsibilities.
- Produced analytical intelligence reports and graphics, delivering detailed responses to information requests.
- Maintained situational awareness of customer assets through regular intelligence briefings and open-source research.
- Reviewed and updated Standard Operating Procedures (SOPs) to enhance security at World Bank facilities and ensure staff safety.
Command Center Supervisor
Centerra Group LLC
Alexandria, VA
11.2021 - 09.2022
- Monitored and operated CCTV systems for local and satellite customer sites.
- Received and addressed routine and emergency line calls, offering necessary assistance.
- Managed motion intrusion and panic alarm systems through comprehensive databases.
- Prepared and maintained detailed reports of emergency incidents.
GSOC Lead Operator
Amazon Headquarters- Allied Universal
Arlington, VA
04.2020 - 10.2021
- Monitored CCTV and access control systems to prevent unauthorized access.
- Investigated alarms and dispatched security patrols or alerted EMS as required.
- Maintained situational awareness of incidents impacting safety through internal and external partnerships.
- Ensured field personnel were prepared to respond to all emergencies, including medical and natural disasters.
- Entered critical information into a real-time reporting database for incident documentation at customer facilities.
Operations Manager
Allied Universal
Alexandria, VA
09.2014 - 04.2020
- Directed daily operations across 59 sites, focusing on safety and security standards.
- Managed approximately 250 Security Professionals through effective scheduling, achieving overtime below 3.5%.
- Regularly engaged with clients to evaluate performance and establish operational priorities.
- Oversaw quality control processes, ensuring deliverables met accuracy and consistency standards.
- Maintained optimal staffing levels by implementing strategic scheduling solutions.
- Developed and executed site-specific Standard Operating Procedures (SOPs).
Armed Security Officer
Eagle Protection
Manassas, VA
03.2013 - 10.2015
- Monitored vital entry and exit points and reported any suspicious activities.
- Assisted clients in determining potential security risks.
- Prepared appropriate reports when a security incident occurred.
- Responded to crises and emergencies in coordination with fire or police departments.
Education
Bachelor of Business Administration -
05.2026
Associate of Applied Science - Business Management
05.2024
Skills
- Crisis management
- Project management
- Compliance oversight
- Intelligence operations
- Strategic planning
- Policy development
- Interagency coordination
- Risk mitigation
- Security response
- Data analysis
- Tactical decision-making
- Incident management
- Mission readiness
- Microsoft Office proficiency
- Lenel Systems expertise
- Genetic analysis
- Avigilon technology knowledge
- C-Cure systems experience
- Customer service
Certification
FEMA Courses, 2020, IS100, IS200, IS700
Clearance
Secret
Current Position
Assistant Senior Watch Officer, USAID, Washington, DC, 11/01/24, Overseeing risk management, logistics, and crisis response., Maintaining situational awareness of USAID-related events, incidents, and threats., Coordinating with other U.S. Government agencies involved in biological incidents and emergency response., Utilizing intelligence platforms to access real-time operational data.
Timeline
Project Manager
Sentry Force Security
03.2025 - Current
Assistant Senior Watch Officer
United States Agency International Development- Cayuse Federal Service
11.2024 - 09.2025
Operations Analyst
Defense Health Agency- Cayuse Technologies
10.2022 - 11.2024
Command Center Supervisor
Centerra Group LLC
11.2021 - 09.2022
Intel Analyst
The World Bank Group- Allied Universal
09.2021 - 10.2022
GSOC Lead Operator
Amazon Headquarters- Allied Universal
04.2020 - 10.2021
Operations Manager
Allied Universal
09.2014 - 04.2020
Armed Security Officer
Eagle Protection
03.2013 - 10.2015