Kayla C. Woolard
Belhaven,NC
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.
Overview
17
17
years of professional experience
Work History
Registered Nurse Staff Nurse III, Medical Unit
ECU Health Beaufort Hospital
07.2025 - Current
- Administer patient care by performing assessments, managing medications, and monitoring vital signs.
- Educate patients on disease prevention, treatment options, and healthy lifestyle choices.
- Collaborate with interdisciplinary teams to develop individualized care plans and optimize patient outcomes.
- Mentor junior nursing staff to enhance clinical skills and promote adherence to best practices.
- Utilize electronic health record systems to maintain accurate documentation and streamline workflows.
- Conduct thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administer medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhance patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevent the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Skillfully manage challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improve patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Implement quality improvement initiatives that improved patient satisfaction and safety measures.
Registered Nurse
IntelliChoice Home Care
04.2024 - Current
- Administer medications and treatments according to established protocols and patient care plans.
- Collaborate with multidisciplinary teams to ensure comprehensive patient assessments and care strategies.
- Educate patients on health management, preventive care, and chronic disease management techniques.
- Monitor vital signs and reported changes in patient conditions to healthcare providers promptly.
- Assist in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Enhance patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevent the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Nurse Supervisor
Coastal Home Care Agency
04.2023 - 07.2025
- Nurse Supervisor over 4 counties to include 50 aides and 60+ clients.
- Proficient in Sandata (computer program), entering and correcting times to match care plans that are submitted.
- Invoicing private pay clients. Troubleshooting clients billing issues. Overseeing the daily tasks of the office.
- Supervised staff to ensure adherence to care protocols and quality standards.
- Developed and implemented training programs for nurse aides and personal care aides, enhancing team performance and patient care.
- Coordinated patient care plans, improving communication and service delivery.
- Monitored compliance with regulatory requirements, maintaining high standards of safety and quality in home care services.
- Evaluated staff performance regularly, providing constructive feedback to foster professional development.
- Streamlined operational processes, reducing response times for patient needs through effective resource management.
- Led initiatives to improve patient satisfaction scores by addressing concerns promptly and effectively.
- Supervised, directed, and motivated high-quality performance from aide staff.
- Upheld high standards of nursing practice through continuous education on current trends, emerging challenges in healthcare delivery systems, best practices in leadership roles within the profession.
- Increased staff retention rates by fostering a supportive work environment and providing opportunities for professional growth.
- Kept facility in compliance with DHHS and applicable guidelines.
- Assisted with caring for specific patients by utilizing excellent clinical skills and judgment.
Clinical Manager
Kindred at Home now Centerwell Home Health
11.2016 - 04.2023
- Efficient in receiving and processing referrals for up to six counties.
- Led clinical operations to ensure compliance with regulatory standards and improve patient care quality.
- Developed and implemented care plans tailored to individual patient needs, enhancing overall treatment effectiveness.
- Supervised interdisciplinary teams, fostering collaboration and communication among healthcare professionals.
- Streamlined documentation processes using Oasis, improving efficiency in patient record management and reporting.
- Conducted regular performance evaluations of clinical staff, promoting professional development and skill enhancement.
- Trained new staff on best practices in home health care protocols, ensuring adherence to established guidelines and standards.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication reconciliation, and incident reporting procedures.
- Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
RN Case Manager
Kindred at Home
06.2016 - 11.2016
- Monitored and evaluated patient progress, adjusting care strategies to meet individual needs.
- Coordinated comprehensive patient care plans to ensure continuity and quality of services.
- Collaborated with interdisciplinary teams to enhance communication and streamline service delivery.
- Developed and implemented educational resources for patients and families regarding health management.
- Oversaw case load management, ensuring timely interventions and resource allocation for optimal outcomes.
- Mentored new staff on best practices in case management, fostering professional development and compliance.
- Advocated for patient rights and needs within the healthcare system to achieve equitable access to services.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
Quality Improvement
Rivertrace Nursing and Rehab
06.2014 - 06.2016
- Collected data concerning infections, incidents and recognized trends.
- Participated in quality improvement initiatives aimed at enhancing the overall patient experience.
- Supported quality improvement initiatives by participating in regular audits of treatment records and clinical practices.
- Led team meetings to discuss ongoing quality improvement initiatives within the practice setting.
- Maintained accurate records of patient interactions, assessments, and interventions for quality improvement purposes.
Registered Nurse
Vidant Family MedicineBoyette Clinic
10.2010 - 06.2014
- Triaged patients to include vital signs and medication reconciliation.
- Assisted all providers with procedures including physicals, small dermatology excisions/cauterizations, ear lavage, administered IVs and injections.
LPN/RN
Plumlee Nursing and Rehab
06.2010 - 10.2010
- Administered medications and monitored patient responses to treatments and therapies.
- Collaborated with interdisciplinary teams to enhance patient care quality and safety.
- Cared for wounds and provided treatments.
- Assisted with admissions, appointments, transfers, and discharges.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
LPN
RidgeWood Nursing and Rehab
08.2008 - 09.2009
- Administered medications and treatments in accordance with prescribed care plans.
- Monitored patient vital signs, reporting changes to nursing staff for timely interventions.
- Assisted with daily living activities, fostering patient independence and comfort.
- Implemented infection control measures, contributing to improved health outcomes within the facility.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds and provided treatments.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Education
Associates of Science - Registered Nurse
Beaufort County Community College
Washington, NC05.2010
Licensed Practical Nurse - undefined
Beaufort County Community College
Washington, NC08.2008
Cosmetology - undefined
Beaufort County Community College
Washington, NC08.2001
Bachelor of Science - Nursing
University of North Carolina At Wilmington
Wilmington, North Carolina, NC12-2026
Skills
- Professional, effective communicator, organized and reliable
- Microsoft Office proficient
- ACLS and BLS certified
- Wound vac trained
- CardioPulmonary trained
- Tracheostomy care trained
- Tube care and feeding trained
- Experience with insurances and coverages (Medicare/Medicaid)
- Patient care management
- Interdisciplinary collaboration
- Infection control protocols
Timeline
Registered Nurse Staff Nurse III, Medical Unit
ECU Health Beaufort Hospital
07.2025 - Current
Registered Nurse
IntelliChoice Home Care
04.2024 - Current
Nurse Supervisor
Coastal Home Care Agency
04.2023 - 07.2025
Clinical Manager
Kindred at Home now Centerwell Home Health
11.2016 - 04.2023
RN Case Manager
Kindred at Home
06.2016 - 11.2016
Quality Improvement
Rivertrace Nursing and Rehab
06.2014 - 06.2016
Registered Nurse
Vidant Family MedicineBoyette Clinic
10.2010 - 06.2014
LPN/RN
Plumlee Nursing and Rehab
06.2010 - 10.2010
LPN
RidgeWood Nursing and Rehab
08.2008 - 09.2009
Licensed Practical Nurse - undefined
Beaufort County Community College
Cosmetology - undefined
Beaufort County Community College
Associates of Science - Registered Nurse
Beaufort County Community College
Bachelor of Science - Nursing
University of North Carolina At Wilmington