Kayla Czarnecki

• Manage front desk operations, including patient scheduling, appointment booking, and data entry, with strict adherence to HIPAA compliance.
• Provide exceptional customer service, addressing patient inquiries, and ensuring the confidentiality of client information.
• Process payments, organize documents, and maintain filing systems, with a focus on accuracy and efficiency.
• Train new employees and supervise shifts, fostering a collaborative team environment.
• Handle document processing tasks, such as faxing, copying, and system maintenance, to support administrative workflows.

• Oversaw shift operations, ensuring high cleanliness standards, and timely completion of job responsibilities.
• Trained and onboarded new employees, promoting adherence to company policies and payment standards.
• Managed order-taking and payment processing, demonstrating strong communication and problem-solving skills.
• Maintained organized workflows, and supported team efforts to meet operational goals.