Summary
Overview
Work History
Education
Skills
Refrences
Timeline
Generic

Kayla Davis

Chesterfield,VA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a full-time position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new situations and challenges. Seeking a position that offers professional challenges to utilize my interpersonal abilities, excellent time management, communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Team Member

Sheetz
02.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Trained and mentored new employees on company procedures and safety protocols.
  • Confirmed excellent customer service by quickly resolving customer concerns.

Server

Texas Roadhouse
02.2022 - 11.2022
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Bookstore Associate

Brightpoint Community College
08.2022 - 10.2022
  • Delivered highest level of customer service by greeting, communicating and assisting customers with online orders.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Processed information and merchandise through POS register system.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered phone calls and called customers to notify when orders were fulfilled.

Cake Decorator

Food Lion Grocery Store
02.2021 - 11.2021
  • Handled phone calls regarding order submissions, cancelled orders and ordering conflicts.
  • Verified accuracy of orders while meeting strict deadlines on creating completed products.
  • Kept work area safe and sanitized by washing utensils, tools and countertops.
  • Designed specialty cakes for birthdays, graduations and special events.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Managed material inventory and ordered new materials when needed.
  • Accurately packaged and priced each product according to Food Lion's pricing procedures.

Host/Expo/Take-Out Server

Red Lobster Restaurant
04.2019 - 06.2020
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Fulfilled take-out orders by phone and ensured order was accurately delivered.
  • Documented reservations and communicated changes to guests. Alerted servers and managers of large groups to prepare seating.
  • Answered customer questions about hours, seating and menu information.
  • Informed restaurant staff about feedback or requests to promote customer satisfaction.
  • Served food at proper temperature to meet safety standards.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Ensured food was served in a timely manner with correct orders and accurate presentation.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Education

High School Diploma -

Manchester High School
Midlothian, VA
06.2019

Baking And Pastry Arts

Chesterfield County Technical Center
06.2019

Skills

  • Quick learner with attention to detail
  • Team player
  • Motivated
  • Responsible
  • Customer service
  • Highly organized
  • Multitasking
  • Time management

Refrences

Lauren Claytor

Brightpoint Bookstore Manager

Email: l.claytor@follett.com

Phone: 804-304-3741



Harvey Jones

Hopsitality Manager

Phone: 804-303-1151



Mary Elise Chonko

Chesterfield Technical Center, Pastry Chef

Phone: 804-639-8668


Timeline

Team Member

Sheetz
02.2023 - Current

Bookstore Associate

Brightpoint Community College
08.2022 - 10.2022

Server

Texas Roadhouse
02.2022 - 11.2022

Cake Decorator

Food Lion Grocery Store
02.2021 - 11.2021

Host/Expo/Take-Out Server

Red Lobster Restaurant
04.2019 - 06.2020

High School Diploma -

Manchester High School

Baking And Pastry Arts

Chesterfield County Technical Center

Similar Profiles

CREATE PROFILE
Kayla Davis