Kayla Davis
Visalia,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Program Leader
Pro Youth Heart
02.2024 - Current
- Monitored student safety while conducting indoor or outdoor activities.
- Created fun, age-appropriate activities for school-age children.
- Assisted students with homework completion, providing individualized support and guidance as needed.
Lead Server
Jessen Inc.
10.2022 - Current
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Ophthalmic Technician
California Retina Consultants
12.2021 - 10.2022
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
Assistant Operations Manager
Jessen Inc.
10.2013 - 12.2021
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with General Manager in different operational issues and promotional activities.
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Implemented new technology to streamline processes and improve operations.
- Assisted in budget development and monitoring, identifying opportunities for cost reduction where possible.
Program Leader Mentor
Pro Youth Heart
08.2013 - 02.2017
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Trained and mentored new staff into seasoned employees
Education
Early Childhood Education
Reedley College
Reedley, CAEarly Childhood Education
College of The Sequoias
Visalia, CAHigh School Diploma -
Kingsburg High School
Kingsburg, CA12.2009
Skills
- Relationship Building
- Activity Planning
- Program activities
- Issue Resolution
- Staff Coordination
- Team Collaboration
Timeline
Program Leader
Pro Youth Heart
02.2024 - Current
Lead Server
Jessen Inc.
10.2022 - Current
Ophthalmic Technician
California Retina Consultants
12.2021 - 10.2022
Assistant Operations Manager
Jessen Inc.
10.2013 - 12.2021
Program Leader Mentor
Pro Youth Heart
08.2013 - 02.2017
Early Childhood Education
Reedley College
Early Childhood Education
College of The Sequoias
High School Diploma -
Kingsburg High School
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