Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Receptionist
Kayla Davis

Kayla Davis

Chandler,AZ

Summary

Dynamic hospitality professional with a strong work ethic and leadership skills, recognized for enhancing team morale at Mazatzal Hotel & Casino. Highly adaptable and detail-oriented, with expertise in fast-paced service and plant care, including hydroponic systems. Proven ability to deliver exceptional guest experiences while maintaining workplace cleanliness and collaboration.

Overview

9
9
years of professional experience

Work History

Freelancer

Qwick
01.2022 - Current
  • Travel to various businesses to support short-staffed teams
  • Roles include catering, serving, security, and brand ambassador duties
  • Quickly adapt to new SOPs and contribute immediately in fast-paced environments

Lead Server

Mazatzal Hotel & Casino
Payson, AZ
07.2024 - 01.2025
  • Delivered prompt, courteous service managing up to 10 tables
  • Trained new hires in upselling and customer engagement techniques
  • Promoted a positive work culture and reduced team stress

Server

Backwoods Bar and Grill
Payson, AZ
10.2022 - 05.2023
  • Provided efficient and upbeat service in a high-volume setting
  • Handled nightly closing duties and shift reports
  • Managed inventory restocks and offered leadership during busy shifts

Cultivation Technician

Genesis Bioceuticals
Phoenix, AZ
07.2021 - 05.2022
  • Transplanted and maintained hydroponic plants through all growth stages
  • Pruned and defoliated over 140 plants daily in a team setting
  • Mixed nutrient solutions, monitored water systems, and performed foliage sprays
  • Harvested mature plants and ensured quality for curing process

Plant Technician

The Potted Plant
Scottsdale, AZ
10.2020 - 07.2021
  • Provided plant care services to local businesses
  • Diagnosed and treated pests and diseases using safe, non-toxic products
  • Ensured aesthetic maintenance and plant health across client sites

Assistant Manager

Detroit Coney Cruiser
Mesa, AZ
09.2018 - 05.2020
  • Oversaw daily operations, staff supervision, and front-of-house responsibilities
  • Managed inventory and performed accurate cash drops
  • Maintained positive team morale across all roles

Server

Olive Garden
Mesa, AZ
08.2016 - 12.2018
  • Delivered exceptional guest service with in-depth menu and pairing knowledge
  • Handled guest complaints and ensured satisfaction
  • Processed transactions with accuracy and efficiency

Archaeology Department Assistant

Ecoplan
Mesa, AZ
05.2016 - 01.2018
  • Organized and cataloged artifacts
  • Performed confidential document disposal
  • Assisted with research and logistical planning for field teams

Education

Bachelor’s - Environmental Studies

Northern Arizona University
Flagstaff, AZ
05-2027

Associate of Science -

Mesa Community College
Mesa, AZ
12.2017

Master Gardener Certificate -

Pinal County Master Gardener Program
Gold Canyon, AZ
08.2014

High School Diploma -

Mountain View High School
Mesa, AZ
05.2012

Skills

  • Friendly
  • Dependable
  • Highly adaptable
  • Strong leadership
  • Collaboration abilities
  • Detail-oriented
  • Strong work ethic
  • Hospitality expertise
  • Fast-paced service expertise
  • Knowledgeable in plant care
  • Hydroponic systems
  • Trained in PPE use
  • Workplace cleanliness
  • Excellent verbal communication
  • Problem-solving skills

Volunteer Experience

  • Boyce Thompson Arboretum, Master Gardener Volunteer, 2018-2022, Assisted with propagation and maintenance of desert-native plants, Supported fundraising through plant sales and beautification efforts
  • Lions Club International, Community Support Volunteer, 2010-Present, Helped organize fundraisers, parades, and community events, Contributed to cleanups, estate sales, and charity initiatives

Timeline

Lead Server

Mazatzal Hotel & Casino
07.2024 - 01.2025

Server

Backwoods Bar and Grill
10.2022 - 05.2023

Freelancer

Qwick
01.2022 - Current

Cultivation Technician

Genesis Bioceuticals
07.2021 - 05.2022

Plant Technician

The Potted Plant
10.2020 - 07.2021

Assistant Manager

Detroit Coney Cruiser
09.2018 - 05.2020

Server

Olive Garden
08.2016 - 12.2018

Archaeology Department Assistant

Ecoplan
05.2016 - 01.2018

Bachelor’s - Environmental Studies

Northern Arizona University

Associate of Science -

Mesa Community College

Master Gardener Certificate -

Pinal County Master Gardener Program

High School Diploma -

Mountain View High School

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Kayla Davis