Results-driven management professional with proven track record of leading successful programs and initiatives. Known for fostering collaboration and achieving impactful outcomes. Reliable and adaptable, skilled in strategic planning and team leadership.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Director
Vogue Recovery Center
03.2022 - 03.2025
Led interdisciplinary case conferences, fostering collaboration among team members for better client outcomes
Took and monitored vital signs, administered medications, and managed patient behavior
Facilitated psychoeducational and Life skill groups
Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes
Administered patient medications and tracked dosages
Evaluated client progress regularly, adjusting treatment approaches as needed to optimize outcomes
Collaborated with interdisciplinary team members to create comprehensive treatment plans for clients
Treated clients and families with respect and dignity
Counseled and mentored clients on substance use and life choices
Participated in patient education, helping to reinforce concepts and treatment plans
Maintained detailed documentation of client progress for accurate reporting and effective communication among the treatment team
Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients
Charted on each patient daily
Supported patient confidentiality in accordance with HIPAA regulations
Provided crisis intervention and de-escalation services, ensuring safety of all involved parties
Adaptable and proficient in learning new concepts quickly and efficiently
Paid attention to detail while completing assignments
Strengthened communication skills through regular interactions with others
Acted as a team leader in group projects, delegating tasks and providing feedback
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Demonstrated leadership skills in managing projects from concept to completion
Used critical thinking to break down problems, evaluate solutions and make decisions
Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Proven ability to learn quickly and adapt to new situations
Demonstrated a high level of initiative and creativity while tackling difficult tasks
Worked flexible hours across night, weekend, and holiday shifts
Skilled at working independently and collaboratively in a team environment
Proved successful working within tight deadlines and a fast-paced environment
Recruited and trained staff and volunteers to upgrade collective team skills.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Provided ongoing direction and leadership for program operations.
Collaborated closely with executive leadership to develop strategic plans for long-term growth.
Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
Monitored program performance to identify areas for improvement.
Lead Behavioral Health Technician
Novo Detox
03.2020 - 02.2022
Served as a liaison between the treatment team, clients'' families, schools, employers, and other relevant stakeholders for seamless coordination of services.
Implemented behavior modification strategies, resulting in improved client self-management and reduced disruptive behaviors.
Facilitated family support groups, providing education on mental health conditions and empowering families to advocate for their loved ones'' needs effectively.
Supervised and mentored junior Behavioral Health Technicians for professional development and skill improvement.
Promoted a positive therapeutic environment by consistently modeling appropriate behaviors and interactions with clients.
Increased client engagement by utilizing evidence-based therapeutic techniques tailored to individual needs.
Led interdisciplinary case conferences, fostering collaboration among team members for better client outcomes.
Provided crisis intervention and de-escalation services, ensuring safety of all involved parties.
Developed strong rapport with clients, establishing trust and encouraging open dialogue about their experiences and challenges.
Assisted in coordinating community outreach events, raising awareness about mental health issues affecting local populations.
Supported clients in developing skills for daily living, encouraging independence and overall wellbeing.
Contributed to quality improvement initiatives within the organization by identifying areas of opportunity based on client feedback and evidence-based practices.
Enhanced patient care by developing and implementing individualized behavioral treatment plans.
Participated in ongoing training opportunities to stay current on best practices in behavioral health treatment methodologies.
Conducted regular risk assessments on clients to ensure early identification of potential concerns or crises.
Maintained detailed documentation of client progress for accurate reporting and effective communication among the treatment team.
Conducted group therapy sessions to foster healthy communication and coping skills among clients.
Evaluated client progress regularly, adjusting treatment approaches as needed to optimize outcomes.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Worked as part of collaborative team to address changing needs of children and families.
Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Supported patient confidentiality in accordance with HIPAA regulations.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Brake Operator
Best Buy Metals
01.2019 - 02.2021
My job responsibilities included manufacturing metal roofing trim, assisting in design of custom trim, utilizing and maintaining automated machinery, as well as customer service, shipping and receiving, forklift operations and occupational data entry
Spotted [Number] locomotives to rearrange and switch per [Timespan]
Uphold quality standards by conducting visual and dimensional inspections of finished products before dispatching them to customers
Performed quality checks on parts using tools such as calipers, micrometers, tape measures and squares
Conducted detailed inspections of locomotives to identify malfunctions or damages
Prioritized railcars to spot, switch and load by reviewing rail track list
Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills
Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed
Implemented psychoeducational activities that promoted skill-building, self-awareness, and healthy coping mechanisms
Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress
Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health
Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct