Kayla Denatsosie
Summary
Personable and detail-driven, equipped with foundational knowledge in medical billing and coding. Understanding of ICD-10 and CPT codes, proficient in medical terminology and healthcare documentation. Committed to ensuring accurate billing and maximizing revenue for healthcare providers.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Patient Services Coordinator
NACA Family Health Center
06.2024 - Current
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
- Collected patient co-pay and issued receipt to confirm payment.
- Enhanced patient satisfaction by efficiently scheduling appointments and handling registration tasks.
- Verified patient's insurance eligibility and benefits coverage.
- Contributed to a positive clinic environment by consistently displaying compassion, empathy, and professionalism when interacting with patients.
- Respected patients by recognizing rights and maintaining confidentiality.
- Telephoned and interviewed patients and family members to obtain pre-registration information and confirm appointments.
- Collected forms, insurance card, and co-pay to facilitate registration process and prepare patient for appointment.
- Organized administrative workflows within the office space to improve overall efficiency among team members while minimizing disruptions during busy periods.
- Ensured timely and accurate completion of all required documentation for regulatory compliance, contributing to the overall quality of patient care services provided by the clinic.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Greeted and assisted patients with check-in procedures.
- Collected time of service payments and issued receipts.
- Knowledge of NextGen System
Medical Billing and Coding
Colorectal Surgical Associates of Nevada
- Updated and filed returning patient information
- Navigated EHR system and Pm system on Advanced MD
- Entered patient insurance information to confirm eligibility information
- Contacted insurance companies to verify eligibility, obtain prior authorization, and obtain information regarding denials from VA administration
- Trained on how to look up codes for different procedures
- Navigated through EHR systems and the difference between modifiers
Medical Billing and Coding
Touro University
07.2023 - 03.2024
- Utilize Allscripts PM and EHR software for accurate and efficient processing of medical billing transactions.
- Conduct billing duties in a professional and timely manner, ensuring adherence to industry regulations.
- Expertise in handling Medicaid and Commercial insurance, verifying eligibility, and ensuring accurate billing submissions.
- Process payments on behalf of customers and patients, utilizing various payment methods.
- Maintain organized financial records to aid in reporting and analysis.
- Submit claims to appropriate insurance companies, ensuring completeness and accuracy.
- Follow up on delinquent claims and past-due invoices to minimize revenue loss.
- Work on denials, reconsiderations, and appeals to maximize reimbursement.
- Identify and correct claims errors promptly, maintaining a high level of accuracy.
- Manage self-pay accounts and collections, implementing effective strategies to reduce outstanding balances.
Service Deli Clerk
Fry's Food And Drug
11.2021 - 05.2024
Barista
Starbucks
Line Cook
Denny’s
Education
Medical Billing & Coding Program - Medical Billing And Coding Certification
Northwest Career College
Las Vegas, NV05.2023
No Degree -
Colorado Tech University
Colorado Springs, COSkills
- ICD-10/CPT/HCPCS Level II Coding
- CMS-1500 Claim Forms
- Claim Entry: Medicare, Medicaid, Private
- Payment & Charge Posting
- Online Claim Submission
- Interpret RA & EOB
- Posting Denials from EOB
- Posting Secondary Insurance
- Practice Fusion, Collaborate MD, MOSS
- Creating Referrals & Registrations
- Appointment Scheduling
- Patient Check-In/Out
- Eligibility & Benefits
- Healthcare Reimbursement
- Medical Documentation
- Revenue Cycle Management
- HIPAA Compliance
- Research & Analytical Skills
- Data Entry & Management Skills
- Microsoft Office Suite
- Electronic Health Records
- Medical & Insurance Terminology
- Records Organization & Management
- Tech-Savvy
Accomplishments
0530-25 Centers Of Medicare and Medicaid Services CMS ITU Training
Certification
Medical Billing & Coding Specialist | National Healthcareer Association CBCS Score: Pending
Timeline
Patient Services Coordinator
NACA Family Health Center
06.2024 - Current
Medical Billing and Coding
Touro University
07.2023 - 03.2024
Service Deli Clerk
Fry's Food And Drug
11.2021 - 05.2024
Barista
Starbucks
Line Cook
Denny’s
Medical Billing and Coding
Colorectal Surgical Associates of Nevada
Medical Billing & Coding Program - Medical Billing And Coding Certification
Northwest Career College
No Degree -
Colorado Tech University
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