Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kayla DeVeau

Santa Teresa

Summary

Dynamic administrative professional with a proven track record at Country Club Medical Clinic, excelling in customer service and data entry. Adept at maintaining confidentiality and fostering positive relationships, I enhance office efficiency through exceptional organization and critical thinking skills. Committed to delivering outstanding support and improving client experiences.

Personable and organized individual with a keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.

Overview

2
2
years of professional experience

Work History

Administrative Assistant

Country Club Medical Clinic
07.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Scanned and uploaded patient documents into each of their portals to have access whenever they needed.

Front Desk Receptionist

Urban Air Adventure Park
10.2023 - 05.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified the supervisor immediately when problems escalated.
  • Explained different packages to customers when they had questions
  • Helped customers fill out waivers or correct them when needed

Education

High School Diploma -

Santa Teresa High School
Santa Teresa, NM
05-2024

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Time management
  • File organization
  • Microsoft Word
  • Microsoft outlook
  • Filing
  • Critical thinking
  • Documentation and recordkeeping
  • Professional communication

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Administrative Assistant

Country Club Medical Clinic
07.2024 - Current

Front Desk Receptionist

Urban Air Adventure Park
10.2023 - 05.2024

High School Diploma -

Santa Teresa High School

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