Kayla Ditlefsen
Fergus Falls,MN
Summary
During my time working at Safeway customer service was a top priority. When possible I brought customers directly to items they were looking for. I packed their bags, loaded their carts and vehicles thoughtfully. I ensured the floors were clear and the restrooms were clean with all items stocked. The fast pace environment helped me learn to prioritize tasks. As a Homecare Aide, I am dedicated to providing the best service to each person I serve. I supported one client in making healthy diet changes and they successfully began lowering their A1C. I also encouraged them to follow through with physical therapy to reduce fall risks. I have also enjoyed reading the Bible with them as therapy. Many clients I worked with requested to have me as their only caregiver. I enjoy making each person feel valued and heard.
Overview
16
16
years of professional experience
Work History
Home Care Aide
Korean Womens Association
05.2013 - 02.2023
- Established long-term, trusting and professional relationships
- Always treated clients with dignity and respect.
- Offered support to clients with mental and emotional needs.
- Assisted clients with daily chores to keep their home comfortable and the way they enjoy.
- Assisted with transportation to appointments
- Accompanied clients in appointments by request, took notes and assisted with implementing care instructions from Dr.
- Planned, prepared and served meals and snacks according to prescribed diets and preference.
- Assisted with transportation to store.
- Assisted patients with dressing, grooming and feeding need
- Monitored for medication side effects, changes in behavior and reported changes to supervisors.
- Documented progress
Helper Clerk
Safeway
06.2010 - 10.2016
- Provided friendly service and knowledgeable assistance. Brought customers directly to items when possible.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or backroom.
- Assisted customers with loading items into vehicles when needed.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Contributed to team objectives in fast-paced environment by prioritizing tasks.
- Worked independently with minimal supervision.
- Restocked and faced merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected shopping carts from parking lot
Education
Associate of Arts - Pre-Nursing
06.2013
High School Diploma -
06.2010
Skills
- Patient and attentive with customers
- Dedicated
- Dependable
- Communicate effectively, pleasantly and with everyone
- Enjoy collaborative and independent work
- Able to prioritize tasks
- Efficient typing skills
- Experience with Microsoft Office
- Experience with maintaining confidential information
- Open to constructive feedback
- Attentive to listening to the Holy Spirit
I really enjoy studying the word of God.
I have been studying the word of God daily since 2018. It's therapeutic and enjoyable to me.
Timeline
Home Care Aide - Korean Womens Association
05.2013 - 02.2023
Helper Clerk - Safeway
06.2010 - 10.2016
Peninsula College - Associate of Arts, Pre-Nursing
Port Angeles High School - High School Diploma,
Similar Profiles
Lizette OrdonezLizette Ordonez
Executive Assistant to the Chief Operating Officer at NATIVE WOMENS ASSOCIATION OF CANADAExecutive Assistant to the Chief Operating Officer at NATIVE WOMENS ASSOCIATION OF CANADA
HIRA MUNEEBHIRA MUNEEB
President at Ahmadiyya Muslim Womens' AssociationPresident at Ahmadiyya Muslim Womens' Association
YIHYEON KACEY YUYIHYEON KACEY YU
Student Committee Member at KALA(Korean Australian Lawyers Association)Student Committee Member at KALA(Korean Australian Lawyers Association)